Haley Darden
Roanoke Rapids,NC
Summary
Dynamic and results-driven professional with extensive experience at Larabee Homes, excelling in customer service and office administration. Proven ability to enhance tenant engagement and streamline communication processes. Skilled in Quickbooks and adept at managing schedules, ensuring efficient operations and fostering positive relationships with clients.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Secretary
Larabee Homes
03.2025 - Current
- Helped gain new tenants.
- Spoke to current tenants about what to improve and if they ever had any issues.
- Managed invoices and bills.
- Communicated with other team members.
- Created a website from scratch to help the company gain momentum with signing new tenants.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Secretary
Harrell Electric
01.2023 - 09.2024
- Organized and maintained electronic filing systems to ensure efficient document retrieval.
- Managed scheduling and calendar coordination for executives, optimizing meeting logistics.
- Prepared and distributed internal communications, enhancing team information flow.
- Assisted in the preparation of reports and presentations, ensuring accuracy and consistency.
- Ran company payroll
- Consulted with customers about what their current electrical needs were.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Cashier
Piggly Wiggly
09.2021 - 12.2023
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and reconciled daily sales reports.
- Ensured cleanliness and organization of checkout areas to enhance customer experience.
- Trained new cashiers on operational procedures and best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Computer Engineering
Pitt Community College
Winterville, NC05-2026
Associate of Arts - Arts
Hertford County Early College
Ahoskie, NC05-2024
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Calendar management
- Sales support
- Quickbooks
- Multi-line phone systems
- Report writing
- Spreadsheet management
- Cash Handling
Timeline
Secretary
Larabee Homes
03.2025 - Current
Secretary
Harrell Electric
01.2023 - 09.2024
Cashier
Piggly Wiggly
09.2021 - 12.2023
Associate of Science - Computer Engineering
Pitt Community College
Associate of Arts - Arts
Hertford County Early College
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