Haley Deja
Oak Creek,WI
Summary
Driven Shift Manager with extensive customer service experience. Highly motivated, adept in problem-solving, enhanced team performance, and ensured quality compliance. Optimized workflow and excellent time management skills. Proven record in decision-making, interpersonal skills, and demonstrating efficiency and reliability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
8800 S Howell Ave, Oak Creek, WI 53154
07.2018 - Current
- Handling escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Proficient in data entry, spreadsheets, email management, common computer systems & software.
- Improving overall team performance by effectively delegating tasks and providing clear instructions.
- Consistently exhibiting calm demeanor during periods of high volume or unusual events to keep store operating smoothly and setting a positive example for my team.
- Supervising employees and overseeing quality compliance with company standards for food and services.
- Monitoring inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Shipping Associate
AST Logistics
10020 Reinhart Dr, Oak Creek WI, 53154
10.2020 - Current
- Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
- Collaborating with team members to optimize workflow, resulting in faster order fulfillment.
- Maintaining a high level of accuracy in inventory management by conducting regular audits and updating records.
- Minimizing shipping errors through meticulous attention to detail when preparing orders for shipment.
- Proficient in inventory software.
- Quick decision making, high volume of work.
Education
High School Diploma -
J.I. Case High School
7345 Washington Ave, Racine, WI 5340604.2021
Skills
- Efficient multitasking
- Decision-Making/Problem Solving
- Punctual and Reliable
- Interpersonal Skills
- Computer Skills
- Cash Handling
- Team Development
- Quality Assurance
Certification
ServSafe Certified 2021-2026
Timeline
Shipping Associate
AST Logistics
10.2020 - Current
Shift Manager
McDonald's
07.2018 - Current
High School Diploma -
J.I. Case High School