Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Haley Deja

Oak Creek,WI

Summary

Driven Shift Manager with extensive customer service experience. Highly motivated, adept in problem-solving, enhanced team performance, and ensured quality compliance. Optimized workflow and excellent time management skills. Proven record in decision-making, interpersonal skills, and demonstrating efficiency and reliability.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
07.2018 - Current
  • Handling escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Proficient in data entry, spreadsheets, email management, common computer systems & software.
  • Improving overall team performance by effectively delegating tasks and providing clear instructions.
  • Consistently exhibiting calm demeanor during periods of high volume or unusual events to keep store operating smoothly and setting a positive example for my team.
  • Supervising employees and overseeing quality compliance with company standards for food and services.
  • Monitoring inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.

Shipping Associate

AST Logistics
10.2020 - Current
  • Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Collaborating with team members to optimize workflow, resulting in faster order fulfillment.
  • Maintaining a high level of accuracy in inventory management by conducting regular audits and updating records.
  • Minimizing shipping errors through meticulous attention to detail when preparing orders for shipment.
  • Proficient in inventory software.
  • Quick decision making, high volume of work.


Education

High School Diploma -

J.I. Case High School
7345 Washington Ave, Racine, WI 53406
04.2021

Skills

  • Efficient multitasking
  • Decision-Making/Problem Solving
  • Punctual and Reliable
  • Interpersonal Skills
  • Computer Skills
  • Cash Handling
  • Team Development
  • Quality Assurance

Certification

ServSafe Certified 2021-2026

Timeline

Shipping Associate

AST Logistics
10.2020 - Current

Shift Manager

McDonald's
07.2018 - Current

High School Diploma -

J.I. Case High School

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Haley Deja