Haley Dickson
Austin,TX
Summary
Proactive Sales and Store Management professional with extensive experience in driving sales, coaching teams, and building customer relationships. Proven success in meeting quotas, expanding customer bases, and resolving escalated issues to improve satisfaction. Skilled in sales closing, lead generation, and complex problem-solving, bringing strong interpersonal communication and customer retention capabilities.
Overview
9
9
years of professional experience
Work History
Sales Associate
The Connor Group
11.2023 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
Store Manager
Aldo Group
08.2018 - 11.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Assistant Store Manager
Aldo Group
10.2015 - 08.2018
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Bachelor of Science - Biology
Texas Tech University
Lubbock, TX05.2017
Skills
- Customer Relationship Building
- Sales Closing
- Product and service knowledge
- Complex Problem-Solving
- Customer Retention
- Objection Handling
- Lead Generation
- Interpersonal Communication Skills
- Cold-Calling
- Goal-Oriented Mindset
Timeline
Sales Associate
The Connor Group
11.2023 - Current
Store Manager
Aldo Group
08.2018 - 11.2023
Assistant Store Manager
Aldo Group
10.2015 - 08.2018
Bachelor of Science - Biology
Texas Tech University