Madeline Russell
Ashland City,TN
Summary
Motivated sales professional with solid foundation in sales, proficient in building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills. Eager to further my knowledge and motivated to expand my skills.
Overview
8
8
years of professional experience
Work History
Sales Associate
Adapt Health
Brentwood, TN
12.2022 - 10.2024
- Developed strong product knowledge to assist customers with tailored solutions.
- Engaged with potential clients to identify needs and promote relevant services.
- Conducted follow-up calls to ensure customer satisfaction and retention.
- Provided training to new hires on sales techniques and company offerings.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Utilized CRM software to track leads, manage sales pipeline, and maintain client records.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand image and drive sales.
Sales Associate
Dillard’s
Clarksville, TN
09.2017 - 03.2018
- Specialize in good customer service skills to make a sale to reach my daily personal goals
- Making sure that my department is cleaned up and ready for visitors at any given time
- Being readily available to answer specific merchandise questions and showing the customer where they can find what they came in for
- Meeting my sales goals daily in order to be on track with my sales per hour up to my sales review
- Cashier work when someone is ready to checkout
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand image and drive sales.
Intern
Kennedy Law Firm Internship
Clarksville, TN
05.2016 - 07.2019
- Summer Intern (2 weeks each summer)
- Learned success tips and heard from many influential speakers
- Participated in a mock trial as a Defense Attorney
- Participated on a debate team as the rebuttal
- Won the award for best overall debate
- Discussed many logics and reasoning’s within the justice system to have a better understanding
- Toured the Montgomery County Jail, and heard from many authority figures and judges about what occurs daily within the community and how to adapt
- Assisted attorneys in case preparation and legal research
- Drafted legal documents, including pleadings and contracts
- Collaborated with team members on various legal projects
- Attended court hearings to observe proceedings and note outcomes
Hospital Registrar
HCA
Ashland City, TN
10.2021 - 11.2023
- Registered patients accurately using electronic health record systems.
- Collected and verified patient insurance information for billing purposes.
- Coordinated with medical staff to facilitate efficient patient admissions.
- Managed appointment scheduling to optimize clinic operations and reduce wait times.
Education
Bachelors - Human Health Performance, Applied Exercise Science
Austin Peay State University
Clarksville, TN12-2020
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Sales closing
- Upselling and cross selling
- Closing techniques
Timeline
Sales Associate
Adapt Health
12.2022 - 10.2024
Hospital Registrar
HCA
10.2021 - 11.2023
Sales Associate
Dillard’s
09.2017 - 03.2018
Intern
Kennedy Law Firm Internship
05.2016 - 07.2019
Bachelors - Human Health Performance, Applied Exercise Science
Austin Peay State University
RELEVANT COURSES
- Human Anatomy and Physiology I
- Human Anatomy and Physiology II
- Kinesiology
- Intro to Psychology
- Developmental Psychology
- Public Health Essentials
- Nutrition Science and Applications
- Human Resources in Health Care
- Consumer Health
- Intro to Healthcare Professions
- Physiology of Exercise
- Research Applications in Exercise Science
- Implement Health Behavioral Change