Haley Dunlap
Chesterfield
Summary
Organized and hardworking professional with proven success. Expert in workforce planning and recruitment, onboarding, training, and employee relations. Recognized for successfully managing multiple projects, resolving conflicts, and providing guidance to team members. Proven track record of developing and executing HR strategies to improve employee satisfaction and productivity.
Overview
6
6
years of professional experience
Work History
Human Resources Director
Dacut
08.2023 - Current
- Developed, implemented and maintained a comprehensive Human Resources program including recruitment, onboarding, employee relations and performance management.
- Fully hire, onboard, and run background check on new hires.
- Maintained accurate records of personnel data such as hiring dates, salaries, work history, absences, and write ups.
- High volume recruiting across multiple departments from store level to corporate.
- Designed and delivered engaging training sessions to employees across multiple departments.
HUMAN RESOURCES ASSISTANT, STAFFING COORDINATOR
3fteen Cannabis
03.2021 - 06.2022
- Coordinate and schedule all interviews for store managers and corporate team.
- Fully hire, staff, and train teams for new store openings.
- Schedule and coordinate training for new hires until they are connected with an assigned manager.
- Onboard and run background checks on all new hires; maintain employee files.
- Touch base with each manager on a weekly basis to discuss staffing needs.
- Developed and implemented recruiting strategies to meet and anticipate staffing needs.
- Maintained and updated human resource documents, such as organizational charts, employee handbooks, directories, and performance evaluation forms.
REGIONAL TRAINING AND HIRING MANAGER
3fteen Cannabis
07.2020 - 03.2021
- Wrote and developed the 3Fifteen Budtender Training program and its corresponding Handbook, which was adopted by the company and shared with licensing municipalities.
- Updated the training program as needed to be in full compliance with legal requirements and changes to company policy.
- Collected and reported in Exit Form feedback, which was reviewed by HR director.
- Educate all store managers on new company policy and emergency situations, act as interim store manager, including during COVID related shutdowns.
- Stay up to date on all product, inventory, prices, and sale items.
- Designed and delivered engaging training sessions to employees across multiple departments.
- Conducted research into current industry trends related to employee development strategies in order to stay ahead of competitors.
Shift Leader
3fteen Cannabis
10.2019 - 07.2020
- Cash Handling and Reception.
- Have an in-depth understanding of how to properly navigate through BioTrack, Leaf Logix, Metrc, Leay, Weedmaps, Dutchie, and iheartjane.
- Trained new employees and delegated daily tasks and responsibilities.
- Promoted to Regional Training Manager due to outstanding Customer Service and Product Knowledge.
- Developed and implemented sales strategies to increase profits.
PERSONAL TRAINER/GROUP FITNESS INSTRUCTOR
Champion Health Club
08.2019 - 06.2020
- Developed and implemented customized fitness programs to meet individual goals.
- Hosted weekly Bootcamp classes for large groups of 15-30 individuals.
- Assisted clients in improving posture, balance, coordination, flexibility, core strength, and muscular endurance.
- Tracked client progress and maintained complete and accurate client files.
OPERATIONS SUPERVISOR
Clean 4 You
07.2018 - 09.2019
- Successfully managed day-to-day operations of a large team, providing guidance and leadership to ensure efficient workflow.
- Complete incoming job estimates.
- Monitored customer feedback and implemented changes as needed to enhance service quality.
- Submit employee payroll weekly.
- Schedule maintenance for all company vehicles regularly.
- Organized and maintained inventory records, ensuring accuracy of data entry and stock levels.
OPERATIONS MANAGER
My Fit Cafe
12.2017 - 07.2018
- Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.
- Developed talented team, participating in hiring, coaching, and performance management processes.
- Manage and run social media pages for marketing
- Submit employee payroll weekly.
- Prepared staff work schedules and assigned specific duties.
Education
General Studies
Macomb Community College
EMPLOYEE ENGAGEMENT TRAINING FOR MANAGERS -
Udemy
09.2020
PERSONAL TRAINING CERTIFICATION -
Xpert Ratings
08.2019
CPR/FIRST AID/AED -
American Red Cross
01.2019
HIGH SCHOOL DIPLOMA -
Clearwater Academy
06.2018
Skills
- Operations Oversight
- High Volume Recruiting
- Human Resources Operations
- New Hire Onboarding
- Policy Interpretation
- Harassment Investigation
- Termination Documentation
- Employee Training
Timeline
Human Resources Director
Dacut
08.2023 - Current
HUMAN RESOURCES ASSISTANT, STAFFING COORDINATOR
3fteen Cannabis
03.2021 - 06.2022
REGIONAL TRAINING AND HIRING MANAGER
3fteen Cannabis
07.2020 - 03.2021
Shift Leader
3fteen Cannabis
10.2019 - 07.2020
PERSONAL TRAINER/GROUP FITNESS INSTRUCTOR
Champion Health Club
08.2019 - 06.2020
OPERATIONS SUPERVISOR
Clean 4 You
07.2018 - 09.2019
OPERATIONS MANAGER
My Fit Cafe
12.2017 - 07.2018
General Studies
Macomb Community College
EMPLOYEE ENGAGEMENT TRAINING FOR MANAGERS -
Udemy
PERSONAL TRAINING CERTIFICATION -
Xpert Ratings
CPR/FIRST AID/AED -
American Red Cross
HIGH SCHOOL DIPLOMA -
Clearwater Academy
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