Haley Eder-zdechlik
Saint Paul,MN
Summary
Current student seeking an internship in a sales position that will allow me to learn and grow in a professional setting. I am a motivated self-starter that loves working with people. I have an athletic background along with leadership qualities, including teamwork, discipline, and desire to achieve high outcomes and goals.
Overview
5
5
years of professional experience
Work History
Front Desk Agent
Lora Hotel
01.2020 - 08.2024
- Collected room deposits, fees, and payments.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Sales Associate
Dicks Sporing Goods
02.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BBA - Marketing
Hamline University
Saint Paul, MN01.2025
Skills
- Reliable
- Collaboration and teamwork
- Creativity and innovation
- Communication and listening
- Leadership
- Time management
- Customer Service
- Problem-solving skills
- Conflict Management
Accomplishments
- Leadership Experience
Captain, Stillwater High School Girls Hockey Team, 2019-20
Captain, Stillwater High School Girls Softball Team 2019-20
All conference team, Stillwater Girls Hockey, 2019-20
All section team, Stillwater Girls Hockey, 2019-20
All conference, Stillwater Girls Softball, 2016-17, 2017-18, 2018-19
Hockey
I play Division III hockey at Hamline University.
Timeline
Sales Associate
Dicks Sporing Goods
02.2022 - 04.2023
Front Desk Agent
Lora Hotel
01.2020 - 08.2024
BBA - Marketing
Hamline University
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