Summary
Overview
Work History
Education
Skills
Accomplishments
Hockey
Timeline
Generic

Haley Eder-zdechlik

Saint Paul,MN

Summary

Current student seeking an internship in a sales position that will allow me to learn and grow in a professional setting. I am a motivated self-starter that loves working with people. I have an athletic background along with leadership qualities, including teamwork, discipline, and desire to achieve high outcomes and goals.

Overview

5
5
years of professional experience

Work History

Front Desk Agent

Lora Hotel
01.2020 - 08.2024
  • Collected room deposits, fees, and payments.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.

Sales Associate

Dicks Sporing Goods
02.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

BBA - Marketing

Hamline University
Saint Paul, MN
01.2025

Skills

  • Reliable
  • Collaboration and teamwork
  • Creativity and innovation
  • Communication and listening
  • Leadership
  • Time management
  • Customer Service
  • Problem-solving skills
  • Conflict Management

Accomplishments

    Leadership Experience

    Captain, Stillwater High School Girls Hockey Team, 2019-20
    Captain, Stillwater High School Girls Softball Team 2019-20


    Awards

    All conference team, Stillwater Girls Hockey, 2019-20
    All section team, Stillwater Girls Hockey, 2019-20
    All conference, Stillwater Girls Softball, 2016-17, 2017-18, 2018-19

Hockey

I play Division III hockey at Hamline University.

Timeline

Sales Associate

Dicks Sporing Goods
02.2022 - 04.2023

Front Desk Agent

Lora Hotel
01.2020 - 08.2024

BBA - Marketing

Hamline University
Haley Eder-zdechlik