Haley Elton

• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Prepared specialty coffee drinks such as lattes, macchiatos, mochas, and Americanos. As well as teas, smoothies, granitas, and Italian sodas.
• Operated cash registers to process customer payments.
• Cleaned espresso machines and granita machines
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Stocked shelves with ingredients needed to make coffee drinks.
• Monitored inventory levels of supplies and restocked when necessary.
• Assisted in the preparation of baked goods including muffins, cookies, sandwiches, bagels, and burritos.
• Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
• Managed morning rush of customers with efficient, levelheaded customer service.
• Memorized recipes for specialty coffee beverages and seasonal offerings.

• Successfully managed multiple tasks simultaneously while maintaining quality control standards.

• Performed duties such as taking drive thru and counter orders, stocking condiments

and utensils, preparing beverages, dishwashing, and food prep.

• Handled food safely according to health code regulations.

• Maintained cleanliness of work area throughout shift, including sweeping floors, washing dishes, and organizing supplies.

• Assisted in training new employees on job responsibilities, store policies, and customer service techniques.

• Kept lobby, front counter, and drive-thru neat and clean throughout the day.

• Successfully completed cashier duties, including operating the register and accurately handling customer payments.

• Prepared and served cold drinks, and frozen milk drinks and desserts, using drink-dispensing, milkshake, and frozen custard machines.