Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Emery

Addison,Al

Summary

Motivated experienced optician with technical knowledge to help clients with diverse eyewear needs. High-energy sales and service professional proficient in contact lenses and traditional frames. Focused on delighting customers with exceptional care, useful tips, and positive store experiences.

Overview

6
6
years of professional experience

Work History

Optician

Holcomb Laser Center
06.2024 - 01.2025
  • Instructed patients on proper care and usage of contact lenses and eyewear.
  • Utilized electronic medical records software to document patient interactions and manage inventory.
  • Used lensometers to verify prescriptions and ensure accurate lens fitting.
  • Operated pupilometers to measure patients' pupillary distance for lens customization.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Identified and resolved patient concerns related to eyewear and vision correction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.

Optician

Sullins Eye Care
05.2022 - 05.2023
  • Utilized electronic medical records software to document patient interactions and manage inventory.
  • Instructed patients on proper care and usage of contact lenses and eyewear.
  • Used lensometers to verify prescriptions and ensure accurate lens fitting.
  • Identified and resolved patient concerns related to eyewear and vision correction.
  • Operated pupilometers to measure patients' pupillary distance for lens customization.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.

Room Housekeeper

Fairfield Inn & Suites by Marriott
01.2021 - 02.2021
  • Met room turnover demands consistently by working quickly and avoiding unnecessary delays
  • Helped guests with information about hotel amenities and housekeeping services
  • Went beyond basic surface cleaning to incorporate unseen but important areas such as vents, beneath furniture, and top of frames into regular cleaning
  • Kept up with schedule through strong teamwork and regular communication with department head

Optician

Sullins Eye Care
09.2019 - 08.2020
  • Encouraged customers' purchases by maintaining clean and orderly displays
  • Totaled invoices and filed dispensed orders daily
  • Spotted and helped correct errors with lens wear by inspecting every piece
  • Minimized errors in optical orders by taking measurements such as pupillary distance
  • Recommended specific lenses, lens coatings, and frames to suit client needs
  • Helped clients select frames by offering suggestions factoring in costs, styles, and facial features
  • Fit eyewear to clients using hand tools and heat to help bend plastic and metal frames
  • Taught customers proper methods for inserting, removing, and caring for contact lenses
  • Provided expert eyewear recommendations based on prescriptions, client vocations, and personal needs

Cashier

Tabs
03.2019 - 07.2019
  • Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
  • Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies

Education

Diploma - undefined

Ardmore Highschool
Ardmore, AL
05.2019

Skills

  • Team player
  • Task prioritization
  • Scheduling
  • Customer service
  • Microsoft Word
  • Multitasking

Timeline

Optician

Holcomb Laser Center
06.2024 - 01.2025

Optician

Sullins Eye Care
05.2022 - 05.2023

Room Housekeeper

Fairfield Inn & Suites by Marriott
01.2021 - 02.2021

Optician

Sullins Eye Care
09.2019 - 08.2020

Cashier

Tabs
03.2019 - 07.2019

Diploma - undefined

Ardmore Highschool
Haley Emery