Summary
Overview
Work History
Education
Skills
References
Timeline
AssistantManager

Haley Furstner

Mission,KS

Summary

Accomplished manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Natural Grocers
09.2019 - Current
  • Taking on roles of increasing responsibility from part-time cashier to Assistant Store Manager
  • Share day-to-day responsibilities of running all operations with the store manager.
  • Walk through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervise and evaluate staff to help improve skills, achieve daily objectives, and attain advancement.
  • Foster a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Maintain positive customer relationships by responding quickly to customer service inquiries.
  • Interview, hire, and train crew members and equip them to comply with company policies and procedures. In addition to comprehensive training of job duties

Outdoor Program Specialist

Tall Oaks Conference Center
09.2017 - 06.2019
  • Performed daily stable chores efficiently, ensuring clean stalls and well-fed horses while maintaining a tidy facility.
  • Assisted and led engaging equine-related activities such as trail rides, games, horse care, and lessons.
  • Groomed and tacked up horses
  • Contributed to the overall success of the equine program by maintaining tack and equipment in excellent condition for safe and comfortable use.
  • Handled horses confidently during riding lessons, instilling trust in both rider and animal for successful sessions.
  • Ensured proper nutrition by preparing customized feeding plans according to individual needs and dietary restrictions.
  • Administered medications and supplements as directed, ensuring optimal equine health.
  • Monitored animals for behavioral problems and signs of health issues.
  • Supported animal well-being by caring for both physical and mental health needs through strategies such as regular exercise and enrichment.

Cashier

Euston Hardware
09.2015 - 11.2019
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

Shawnee Mission East High School
Prairie Village, KS
05.2012

Some College (No Degree) -

Johnson County & Community College
Overland Park, KS

Some College (No Degree) -

Colby Community College
Colby, KS

Skills

  • Customer Service
  • Leadership
  • Employee Development
  • Staff Management
  • Operations
  • Problem-Solving
  • Hiring and Onboarding
  • Training
  • Scheduling

References

  • Deanna Akin, Owner of Nikia Equine Valley, (816) 882-3594
  • Barbara Deaver, Former Equine Program Director at Tall Oaks, (913) 449-8668

Timeline

Assistant Store Manager

Natural Grocers
09.2019 - Current

Outdoor Program Specialist

Tall Oaks Conference Center
09.2017 - 06.2019

Cashier

Euston Hardware
09.2015 - 11.2019

Shawnee Mission East High School

Some College (No Degree) -

Johnson County & Community College

Some College (No Degree) -

Colby Community College

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Haley Furstner