Haley Gibson
SC
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Communication and first impressions are HUGE. Positive attitudes go the longest way. Cordial Patient Access Representative with 2+ year track record of successfully handling busy medical office tasks to serve diverse populations. Career-minded and organized professional skillful in maintaining patient accounts, arranging immediate medical care and verifying insurance claims. Familiar with medical and clinical terminology coupled with proficiency in MS Office. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
Certification
Work History
Patient Access Representative
Aiken Regional Medical
Aiken, SC
01/14/23 - Current
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Scanned documents into electronic medical records system.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Managed incoming faxes related to patient registration processes.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Obtained necessary signatures for privacy laws and consent for treatment.
Patient Access Representative
Bamberg-Barnwell Emergency Medical Center
, SC
02/10/22 - 10/10/22
- Greeted patients and visitors in a courteous and professional manner.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Assisted with scheduling outpatient appointments.
- Responded to patient inquiries regarding billing or financial matters.
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
Home Health Aide
Circle Of Love
Williston, SC
04/09/19 - 07/20/21
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Transported clients to doctor appointments and social events.
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Administered medications as instructed by physician or nurse practitioner.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Participated in developing individualized care plans based on medical orders and assessments.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Home Health Hospice Aide
Emerson's Home Health
Hilton Head Island, SC
02/02/18 - 06/12/20
- Collaborated with multidisciplinary healthcare teams to ensure quality patient care.
- Provided emotional support to patients and families during difficult times.
- Monitored vital signs including temperature, pulse rate, respiration rate and blood pressure.
- Encouraged independence by assisting patients with self-care tasks such as meal preparation, light housekeeping and laundry.
- Performed personal care services for patients including oral hygiene, skin care, nail care and hair care.
- Participated in weekly case conferences with nursing staff to discuss client progress and goals.
- Provided companionship for elderly clients who were isolated due to physical limitations.
- Coordinated transportation services for clients requiring medical appointments or other errands.
Education
High School Diploma -
Barnwell High School
Barnwell, SC02-2018
Skills
- Insurance Verification
- Registration management
- ECare, Health Streams, OneSource, App Bar including all essentials
- Scheduling Diagnostic Procedures
- HIPAA Compliance
- Pre-Admission Requests
- Spanish Fluency
- Patient Communication
- Fee Collection
- Database Search and Data Entry Skills
- Patient Confidentiality and Data Security
Certification
- I am currently enrolled in classes at Phlebotomy Training Specialists of Augusta. I will be finished with classes near the end of August.
Languages
Spanish
Limited
Timeline
Patient Access Representative
Aiken Regional Medical
01/14/23 - Current
Patient Access Representative
Bamberg-Barnwell Emergency Medical Center
02/10/22 - 10/10/22
Home Health Aide
Circle Of Love
04/09/19 - 07/20/21
Home Health Hospice Aide
Emerson's Home Health
02/02/18 - 06/12/20
High School Diploma -
Barnwell High School
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