Summary
Overview
Work History
Education
Skills
Timeline
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Haley Good

Charlotte,NC

Summary

Dynamic business owner with a proven track record at Head Turner Pet Salon, excelling in customer relations and operations management. Cultivated strong client relationships, driving repeat business and referrals. Recognized for enhancing customer satisfaction through effective communication and project management, ensuring a high-quality service environment.

Developed skills in fast-paced technical environment, focusing on software development and hardware integration. Applied programming and troubleshooting abilities to solve complex issues. Seeking to transition into new field, leveraging transferable skills to contribute effectively.

Overview

2
2
years of professional experience

Work History

Owner

Head Turner Pet Salon
03.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Manager

ProMotors Sales and Service
02.2023 - 03.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Computer Science - Data Science

University of North Carolina At Charlotte
Charlotte, NC

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Operations management

Timeline

Owner

Head Turner Pet Salon
03.2024 - Current

Manager

ProMotors Sales and Service
02.2023 - 03.2024

Computer Science - Data Science

University of North Carolina At Charlotte
Haley Good