Haley Good
Charlotte,NC
Summary
Dynamic business owner with a proven track record at Head Turner Pet Salon, excelling in customer relations and operations management. Cultivated strong client relationships, driving repeat business and referrals. Recognized for enhancing customer satisfaction through effective communication and project management, ensuring a high-quality service environment.
Developed skills in fast-paced technical environment, focusing on software development and hardware integration. Applied programming and troubleshooting abilities to solve complex issues. Seeking to transition into new field, leveraging transferable skills to contribute effectively.
Overview
2
2
years of professional experience
Work History
Owner
Head Turner Pet Salon
03.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Manager
ProMotors Sales and Service
02.2023 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Computer Science - Data Science
University of North Carolina At Charlotte
Charlotte, NCSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
Timeline
Owner
Head Turner Pet Salon
03.2024 - Current
Manager
ProMotors Sales and Service
02.2023 - 03.2024
Computer Science - Data Science
University of North Carolina At Charlotte
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