Haley Gordon
Lake Charles,LA
Summary
Strong ability to learn new tasks quickly while demonstrating initiative and problem-solving skills. Successfully boosted customer satisfaction in previous role by ensuring timely order fulfillment and maintaining a welcoming environment.
Known for strong communication skills and capability to work well under pressure.
Overview
10
10
years of professional experience
Work History
Fast Food Worker
McDonald's
Lake Charles, LA
07.2023 - 01.2025
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Assisted customers with menu selections and pricing.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Maintained cleanliness of work area.
Cashier
Walmart
Lake Charles, Louisiana
04.2019 - 09.2022
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, and refunds.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service.
- Stocked shelves with merchandise when needed.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Housekeeping Room Attendant
St Patrick Hospital and Health Sciences Center
Lake Charles, Louisiana
01.2015 - 05.2018
- Provided patients with information on hospital services and room features.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Replaced dirty linens with clean items according to established standards of quality control.
- Greet Patients and made sure they were comfortable and felt at home and in the cleanest environment.
Education
High School Diploma -
Alfred M Barbe High School
Lake Charles, Louisiana05-2012
Skills
- Cash handling
- Food preparation
- Team collaboration
- Conflict resolution
- Time management
- Order fulfillment
- Effective communication
- Problem solving
- Hospitality and accommodation
- Patience and empathy
- Reliable team worker
- Order accuracy assurance
- Positive attitude and enthusiasm
- Fast and efficient service worker
- Delivers exceptional customer service
- Attention to detail focus
Languages
English
Native/ Bilingual
Affiliations
- Enjoy reading history and nonfictional books.
- Love fishing with my kids.
- Enjoy cooking at home and spending quality time with my family.
Timeline
Fast Food Worker
McDonald's
07.2023 - 01.2025
Cashier
Walmart
04.2019 - 09.2022
Housekeeping Room Attendant
St Patrick Hospital and Health Sciences Center
01.2015 - 05.2018
High School Diploma -
Alfred M Barbe High School