Haley Halkias
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Pebble Beach Company
Pebble Beach, CA
01.2023 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Assistant General Manager
Lalla Grill Oceanside
Monterey, CA
04.2021 - 06.2022
- Maintained an average of 97% or greater in weekly alcohol audits.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Shrunk inventory costs from 27 to 16 weeks worth through proactive evaluation and adjustment of vendor relationships in one month.
Bartender
Roman Wagner Enterprises
Modesto, California
01.2016 - 04.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Worked at multiple sister locations under the same owner.
- Applied social media marketing strategies to increase patronage.
Education
High School -
Turlock High School
Turlock, CA01.2015
Skills
- Strong multitasking
- Inventory control
- Customer service
- Highly reliable
Certification
- ServSafe
- RBS Trained
Timeline
Bartender
Pebble Beach Company
01.2023 - Current
Assistant General Manager
Lalla Grill Oceanside
04.2021 - 06.2022
Bartender
Roman Wagner Enterprises
01.2016 - 04.2021
High School -
Turlock High School