Haley Hamen
1731 W Quartz Rock Rd,AZ
Summary
Dynamic professional with proven multitasking abilities and a strong sense of urgency, honed at Valle Luna Mexican Restaurants. Excelled in enhancing customer satisfaction through exceptional service and a keen adaptability to meet diverse needs. Skilled in POS systems and maintaining cleanliness standards, contributing to efficient operations and positive guest experiences.
Overview
2
2
years of professional experience
Work History
To-Go Server
Valle Luna Mexican Restaurants
Phoenix, AZ
11.2024 - Current
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Server Partner/ Host/ Busser
Islands
Avondale, AZ
07.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Diploma - Mathematics And English
Chino Valley High School
Chino Valley, AZ05.2022
Skills
- Strong multitasking
- Sense of urgency
- Adaptable mindset
- Cleanliness standards
- Quick learner
Accomplishments
Maintained a 3.9 Gpa in high school
Timeline
To-Go Server
Valle Luna Mexican Restaurants
11.2024 - Current
Server Partner/ Host/ Busser
Islands
07.2023 - 10.2024
Diploma - Mathematics And English
Chino Valley High School