Haley Hand
Russellville,AL
Summary
Conscientious Healthcare professional offering over 6 years of experience in fast-paced settings. Competent in organizing charts, specimen's, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
11
11
years of professional experience
3
3
Certification
Work History
Medical Assitant + Office Clerk Assitant
Shoals Primary Care
Sheffield, AL
03.2020 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Laboratory Assistant
Urgent Team
Huntsville , AL
08.2018 - 03.2020
- Scanned in all specimens from all departments, floors and outside orders.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Maintained documentation on tests performed in lab.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Analyzed test data and presented findings using charts and graphs.
- Conducted chemical analyses for complete blood count, urines, Cardiac enzymes, Mononucleosis, Mycoplasma, strep, flu and recorded results in computer.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Analyzed results using analytical software and created reports.
- Centrifuged blood samples as outlined in clinical protocols.
- Reviewed patient records for accuracy and completeness.
- Monitored patients for reactions and verified sample quality.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Conducted venipuncture and other CT procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Phlebotomist
ECM Hospital
Florence, AL
05.2017 - 08.2018
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Organized daily work based on collection priority.
- Scanned and tracked collected specimens by initialing, dating, and noting times of collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Provided guidance and support to laboratory personnel.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Reviewed and processed requisitions for laboratory tests.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Participated in quality assurance and competency assessment initiatives.
Office Administrative Assistant
Northwest Alabama Livestock
Russellville , AL
06.2012 - 11.2018
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Bachelor of Arts - Early Childhood Special Education
University of Arizona
12.2025
Associate of Science - Medical Assitant
Purdue University Global
Indianapolis, IN05.2019
Skills
- Typing 65 WPM
- Multitasking Abilities
- Detail oriented
- Microsoft Suite
- Google Suite
- EMR Systems
- Health and Safety Regulations
- Extensive Organization Skills
Certification
Medical Assistant
CPR + First Aid
License Pharmacy Technician
EKG Technician
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Deuteronomy 31:6
“Be strong! Be fearless! Don’t be afraid and don’t be scared by your enemies, because the Lord your God is the one who marches with you. He won’t let you down, and he won’t abandon you.”
The Good News: When you come up against an obstacle or situation that instills great fear and
Timeline
Medical Assitant + Office Clerk Assitant
Shoals Primary Care
03.2020 - Current
Laboratory Assistant
Urgent Team
08.2018 - 03.2020
Phlebotomist
ECM Hospital
05.2017 - 08.2018
Office Administrative Assistant
Northwest Alabama Livestock
06.2012 - 11.2018
Bachelor of Arts - Early Childhood Special Education
University of Arizona
Associate of Science - Medical Assitant
Purdue University Global
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