Nicole Tankersley
Portsmouth,NH
Summary
Dynamic litigation paralegal with extensive experience at Franklin D. Azar and Associates, adept at managing complex cases and ensuring compliance with deadlines. Proven expertise in legal drafting and case management, complemented by strong communication skills. Recognized for enhancing client satisfaction and streamlining processes to achieve successful outcomes.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Clerk of the Court
City of Manitou Springs
Manitou Springs, USA
11.2022 - 12.2024
- Clerk of the Court duties.
- Communicates with Judge, prosecutor, police department.
- Responsible for docketing, warrants, Default Judgments, etc.
- Takes payments on citations.
- Works closely with Motor Vehicle Department.
- Other court duties as assigned.
- Part time position with the city.
Litigation Paralegal
Law Office of Jeremy Loew
Colorado Springs, USA
03.2021 - 09.2022
- Oversaw all prelitigation and litigation personal injury cases.
- Heavy client contact.
- Heavy interaction with opposing counsel, medical providers, and insurance companies.
- Responsible for receipt and disbursement of all settlement funds to clients.
- Tracked and met litigation deadlines.
- Personal Injury case intake.
- Trial preparation.
- Attended hearings with attorneys.
Paralegal
Springs Justice Center
Colorado Springs, USA
03.2019 - 01.2020
- Responsible for all aspects of criminal and personal injury cases.
- Criminal case intake.
- Responsible for ordering and processing of Discovery.
- Interviewed both in-custody and out of custody clients.
- Attended hearings with attorneys.
- Trial preparation.
- Processed payments for clients.
- Heavy customer service.
Litigation Paralegal
Franklin D. Azar and Associates
Colorado Springs, USA
04.2018 - 12.2018
- Responsible for every aspect of case litigation from filing of Initial Complaint to trial, including Disclosures, Discovery, Experts, and all related pleadings.
- Heavy client, attorney, court, and insurance company contact.
- Maintains attorney calendar to ensure all court deadlines, meetings, conferences, and related matters are adhered to.
- Maintains pertinent medical records and bills.
- Schedules disbursements to clients and providers.
Demand Paralegal
Franklin D. Azar and Associates
Colorado Springs, USA
11.2016 - 11.2017
- Responsible for all aspects of settlement demand preparation.
- Assists attorneys in case preparation and settlement.
- Maintains case database and all records related to case.
- Maintains high level of confidentiality regarding case information.
Litigation Paralegal
McDivitt Law Firm
Colorado Springs, USA
03.2014 - 09.2015
- Responsible for every aspect of case litigation from filing of Initial Complaint to trial, including Disclosures, Discovery, Experts, and all related pleadings.
- Heavy client, attorney, court, and insurance company contact.
- Maintains attorney calendar to ensure all court deadlines, meetings, conferences, and related matters are adhered to.
- Maintains pertinent medical records and bills.
- Schedules disbursements to clients and providers.
- Settlement Conference preparation and scheduling.
- Assists attorneys in trial preparation and throughout trial process.
PreLitigation Case Manager
McDivitt Law Firm
Colorado Springs, USA
06.2013 - 03.2014
- Responsible for case management from opening of case to settlement or transfer to Litigation.
- Communication with insurance company adjusters in order to resolve case.
- Reading and Interpreting Insurance Company Explanations of Benefits.
- Heavy client contact.
- Maintains medical records and bills.
- Preparation of Settlement Demand for submission to insurance adjuster.
- Assist attorneys in all aspects of case management.
Legal Assistant
Frank Azar and Associates
Colorado Springs, USA
07.2012 - 06.2013
- Assisted attorneys with all aspects of intake, case management, litigation and settlement.
- Screened potential new clients.
- Maintained client files, including medical records and bills.
- Assisted firm investigator in scheduling new client interviews.
- Greeted clients and all other visitors to the firm.
- All other duties as assigned.
Medical Records Technician
McDivitt Law Firm
Colorado Springs, USA
12.2010 - 11.2011
- Ordered and processed medical records and medical bills for all of firm's clients in support of prelitigation case managers.
- Developed medical chronologies for each medical record in preparation for settlement negotiations/litigation.
- Coordinated with medical providers to ensure timely receipt of medical records and bills.
- Processed invoices to providers for medical records.
- Knowledge of medical coding and terms.
- All other duties as assigned.
RX Specialist
1800Contacts
Draper, USA
11.2007 - 04.2008
- Responsible for ensuring adherence to regulations regarding prescriptions.
- Contact with medical providers and clients regarding prescriptions.
- Verified client prescriptions were valid.
Customer Care Representative
VoiceStream Wireless
Albuquerque, USA
12.1997 - 11.1999
- Responsible for account maintenance for client accounts.
- Answered inbound calls from wireless phone customers regarding accounts.
- Accepted payments, performed technical support, activated service, and all other duties related to customer care and support.
- Worked closely with financial services department to resolve client account issues.
Senior Administrative Assistant
United States Air Force
06.1991 - 03.1996
- Administrative assistant to squadron commander and squadron personnel.
- Maintained filing systems and publications management program.
- Responsible for ensuring all deadlines were calendared and met.
- Trained incoming administrative personnel.
- Maintained budget and generated reports for squadron commander.
- Processed incoming and outgoing personnel.
- All administrative duties as assigned.
Education
Certification - Veterinarian Customer Service
VetBloom
Online12-2026
Master of Science - Psychology
University of Phoenix
01.2010
Paralegal Studies - Paralegal Certification
Blackstone Career Institute
Pennsylvania01.2008
Bachelor's - Criminal Justice
University of Phoenix
01.2004
Skills
- Legal Research
- Typing 65 WPM
- Legal Drafting
- Medical Billing
- Medical Records
- PACER
- Transcription
- Adobe Acrobat
- Customer service
- Case Management
- Microsoft Excel
- CDAC E-Discovery
- Microsoft Outlook
- Communication skills
- Computer skills
- Financial Services
- Administrative Experience
- Litigation
- ICCES
- Paralegal experience
- Calendar Management
- Microsoft Office
- Organizational skills
Certification
• Notary Public
• Paralegal Certificate
• Paralegal Certificate
Military Service
United States Air Force, E4
Timeline
Clerk of the Court
City of Manitou Springs
11.2022 - 12.2024
Litigation Paralegal
Law Office of Jeremy Loew
03.2021 - 09.2022
Paralegal
Springs Justice Center
03.2019 - 01.2020
Litigation Paralegal
Franklin D. Azar and Associates
04.2018 - 12.2018
Demand Paralegal
Franklin D. Azar and Associates
11.2016 - 11.2017
Litigation Paralegal
McDivitt Law Firm
03.2014 - 09.2015
PreLitigation Case Manager
McDivitt Law Firm
06.2013 - 03.2014
Legal Assistant
Frank Azar and Associates
07.2012 - 06.2013
Medical Records Technician
McDivitt Law Firm
12.2010 - 11.2011
RX Specialist
1800Contacts
11.2007 - 04.2008
Customer Care Representative
VoiceStream Wireless
12.1997 - 11.1999
Senior Administrative Assistant
United States Air Force
06.1991 - 03.1996
Certification - Veterinarian Customer Service
VetBloom
Master of Science - Psychology
University of Phoenix
Paralegal Studies - Paralegal Certification
Blackstone Career Institute
Bachelor's - Criminal Justice
University of Phoenix