Haley Harshman

· Provided direct supervision of clinical staff as well as daily operations of the clinic, maintaining compliance with healthcare regulations and quality standards.

· Managed patient flow and staff coordination to maximize practice efficiency and patient satisfaction.

· Managed staff scheduling, utilized UKG for scheduling and timecards, optimizing resource allocation, completing performance evaluations, supporting HR in disciplinary actions when necessary.

· Managed staff scheduling, utilized UKG to submit timecards for payroll, optimizing resource allocation, completing performance evaluations, supporting HR in disciplinary actions when necessary.

· Performed administrative tasks to ensure efficient daily operations in the medical practice. to ensure smooth operations within medical practice.

Monitored inventory levels of medical supplies and equipment, ordering additional items weekly and designing a logging system for skin substitute usage per CMS regulations.

· Created financial reports summarizing billing data and budget expenses.

·Delivered compassionate care to patients, assisting with personal needs such as bathing, dressing, and feeding.

·Participated in quality improvement initiatives, including fall prevention, hourly rounding, and sanitization protocols.

·Obtained and documented patient vital signs and escalated changes in patient status to nursing staff.

·Performed specimen collection, glucose checks, and wound care.

·Answered call lights promptly and responded appropriately to requests from patients, families, and staff members.

·Reported any observed changes in behavior or physical condition to the nursing staff immediately.

·Created a safe environment by consistently following infection control policies.

·Accurately documented patient information in the electronic health records system.

·Restocked medical supplies throughout the unit to ensure availability of necessary medical supplies for patient care.

·Prepared and portioned meals to meet dietary guidelines, utilizing precise measurements and cooking techniques.

·Ensured compliance with HACCP guidelines for food storage and operated cooking equipment to maintain safety standards.

·Maintained cleanliness and sanitation standards in kitchen and service areas while performing dishwashing and utility duties.

·Executed cashier duties, balancing register accurately, taking orders efficiently, and delivering exceptional customer service.

·Managed food preparation and service, ensuring adherence to recipes, portion sizes, and food safety regulations.

·Ensured cleanliness in kitchen areas and complied with food safety procedures to maintain a safe working environment.