Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Moses Perez

San Antonio

Summary

I value integrity, compassion, respect, and excellence in everything I do. I am known for high productivity and the ability to complete tasks swiftly. I excel in communication, leadership, and problem-solving. There by ensuring seamless operations and a positive work environment. Completely committed to enhancing practice efficiency and delivering outstanding patient care through effective team supervision.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Practice Supervisor

UT Health San Antonio
San Antonio
02.2024 - Current
  • Established relationships with outside providers to coordinate referrals when necessary.
  • Prepared reports on financial performance, staffing requirements, or other areas as requested.
  • Led HOPD/TJC changes to be in compliance
  • Supervised and coordinated the daily activities of a medical practice staff, including scheduling, assigning tasks, and providing guidance.
  • Created an atmosphere that encourages open communication between staff members.
  • Participated in professional development opportunities to stay current on industry trends.
  • Ensured compliance with local laws and regulations related to healthcare operations.
  • Resolved customer complaints in a timely manner by implementing effective solutions.
  • Provided training to new staff members on office protocols, software programs, and safety regulations.
  • Assessed team performance to ensure quality service delivery standards were met.
  • Monitored inventory levels of medications and other supplies needed for patient care.

Front Desk Receptionist

UT Health San Antonio
San Antonio
02.2023 - 07.2023
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.

Customer Service Associate

HEB Grocery Store
San Antonio
02.2018 - 10.2022
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Trained new hires on products and services, best practices, and protocols to reduce process gaps.
  • Enhanced productivity and customer service levels by anticipating needs and delivering support

Medical Assistant

UT Health San Antonio
San Antonio
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Education

Bachelor of Science - Public Health

Texas A&M University
College Station, TX
08-2022

Certificate in Biomedical Research -

Texas A&M University
College Station, TX
08-2022

Skills

  • Healthcare compliance
  • Medical inventory management
  • Staff training
  • Forming positive patient relationships
  • Problem solving
  • Workflow optimization
  • Conflict management

Certification

  • CPR Certified
  • FEMA Incident Command System Certified

Timeline

Practice Supervisor

UT Health San Antonio
02.2024 - Current

Front Desk Receptionist

UT Health San Antonio
02.2023 - 07.2023

Customer Service Associate

HEB Grocery Store
02.2018 - 10.2022

Medical Assistant

UT Health San Antonio

Bachelor of Science - Public Health

Texas A&M University

Certificate in Biomedical Research -

Texas A&M University

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