Healthcare Professional experienced in practice supervision and patient triage. Enhanced service delivery and collaboration among healthcare providers through effective communication and problem-solving. Focused on driving operational efficiency and maintaining regulatory compliance in clinical settings.
Overview
1
1
Certification
2
2
years of post-secondary education
30
30
years of professional experience
Work History
Practice Supervisor
Axia Women’s Health/Rubino Obgyn Group
Kearny, NJ
03.2018 - Current
Supervised daily operations of call center staff and surgical scheduling team, ensuring efficient workflow in busy multi-physician Ob/gyn practice.
Filled the role of interim practice manager
and addressed the daily needs of the practice over the last six months.
Conducted regular meetings with team members to align on performance goals
and objectives, fostering a culture of accountability.
Facilitated effective communication between healthcare providers and administrative staff to enhance collaboration and service delivery.
Worked directly as a liaison between physician and patients in our triage department.
Organized Ob induction appointments with hospital to facilitate seamless patient admissions.
Worked with clinical team as a medical assistant.
Kept up-to-date on regulatory changes affecting business operations.
Office Manager
Essex Women’s Health Center
Montclair, New Jersey
10.1996 - 12.2017
Managed daily office operations and ensured smooth workflow at healthcare facility.
Managed office inventory and placed new supply orders.
Facilitated communication between healthcare providers and patients for better service.
Medical assisting
Venipuncture
Surgical scheduler
Education
Certified Medical Assistant CMA - Medical Assisting
Berdan Institute
Totowa, NJ
06.1992 - 01.1994
Skills
Clinical operations
Healthcare administration
Patient scheduling
Regulatory compliance
Problem solving
Patient triage
Electronic health records
Medical assisting
Staff supervision
Call center management
Insurance verification
Certification
AAMA Certification
Timeline
Practice Supervisor
Axia Women’s Health/Rubino Obgyn Group
03.2018 - Current
Office Manager
Essex Women’s Health Center
10.1996 - 12.2017
Certified Medical Assistant CMA - Medical Assisting