Haley Harty
Austin,TX
Summary
Energetic, adaptable, and result-driven management professional with documented success in achieving retail sales goals, operational standards, training employees, and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Operations Manager
Sephora
Cedar Park, Texas
10.2025 - Current
- Managed Sephora store operations across sales floor, stockroom, and back office.
- Oversaw inventory control, replenishment, and shipment processing in Sephora systems.
- Monitored compliance with Sephora policies, safety rules, and loss prevention practices.
- Directed merchandising updates, floor sets, and brand presentation execution.
Sales Service Manager
Sephora
Austin, Texas
11.2024 - 10.2025
- Managed Sephora client service standards across sales floor and cash wrap.
- Coached Beauty Advisors on product knowledge, selling, and client consultation.
- Resolved client concerns with calm, professional service and clear communication.
Retail Sales Manager
Ulta Beauty
Grandville, MI
01.2021 - 04.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Merchandise Manager
Ulta Cosmetics
Battle Creek, Michigan
03.2018 - 01.2021
- Directed Ulta Cosmetics merchandise floor presentations and visual displays.
- Coordinated product placement with beauty brands and vendor partners.
- Reviewed inventory levels and adjusted replenishment plans.
Education
Bachelor of Arts - Insurance And Risk Management
Olivet College
Olivet, MI05-2020
Skills
- Customer Service
- Staff Training and Development
- Management
- Retail Operations
- Sales Expertise
- Account Servicing
- Driven Work Ethic
- Efficient in Microsoft Word
Timeline
Operations Manager
Sephora
10.2025 - Current
Sales Service Manager
Sephora
11.2024 - 10.2025
Retail Sales Manager
Ulta Beauty
01.2021 - 04.2024
Merchandise Manager
Ulta Cosmetics
03.2018 - 01.2021
Bachelor of Arts - Insurance And Risk Management
Olivet College