Haley Haven
Elk City,OK
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Winter Haven, Florida
11.2022 - 05.2025
- Crafted high-quality beverages, ensuring customer satisfaction and adherence to company standards.
- Delivered prompt, professional customer service, effectively addressing inquiries to foster positive relationships.
- Maintained clean, organized workstations and customer areas to enhance overall customer experience.
- Assisted in training new baristas on procedures and customer service techniques.
- Handled cash transactions accurately and processed payments using point-of-sale systems.
Co-Manager
Little Caesars
Oklahoma City, Oklahoma
10.2021 - 11.2022
- Managed daily operations, scheduling shifts and evaluating staff performance for operational consistency.
- Supervised daily operations for efficient food preparation and service delivery.
- Trained and mentored staff on company policies to improve adherence and customer service standards.
- Delegated tasks aligned with team strengths to optimize floor coverage.
- Optimized inventory levels to minimize waste and ensure product availability.
- Conducted weekly audits of cash registers to identify transaction discrepancies.
- Ensured compliance with local health codes through regular inspections.
Convenience Store Clerk
Ruddie's Quik Stop
El Reno, Oklahoma
05.2020 - 10.2021
- Processed customer transactions efficiently and accurately at a busy convenience store.
- Operated cash register, handling cash and credit transactions securely.
- Greeted and engaged customers, fostering loyalty by learning names and product preferences.
- Stocked shelves efficiently to enhance store organization and accessibility. to maximize product availability and maintain store organization.
- Maintained cleanliness of the store to create a welcoming shopping environment. of the store, including sweeping, mopping, dusting, and organizing shelves.
Assistant Manager
North May Gifts
Oklahoma City, Oklahoma
02.2019 - 05.2020
- Trained and mentored new team members to enhance customer service standards and improve customer satisfaction.
- Assisted in inventory management using point-of-sale systems to maintain optimal stock levels.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances, successfully diffusing tense situations to uphold team morale.
Secretary
Napa Auto Parts
Woodward, Oklahoma
08.2017 - 01.2019
- Maintained and organized confidential filing systems for secure and easy information access.
- Streamlined filing systems to enhance document retrieval efficiency.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Managed billing and invoicing processes, ensuring accuracy and timely vendor payments.
- Processed vendor invoices for timely payment and record-keeping. for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Managed payroll information for employees in the store.
Education
High School Diploma -
Cheyenne Public Schools
Cheyenne, OK05-2017
Some College (No Degree) -
Arizona State University
Tempe, AZ07-2026
Skills
- POS systems
- Food safety practices
- Cash handling
- Customer service
- Quick service
- Inventory management
- Time management
- Problem-solving
- Decision-making
- Team collaboration
- Effective communication
- Multitasking and organization
- Conflict resolution
Timeline
Barista
Starbucks
11.2022 - 05.2025
Co-Manager
Little Caesars
10.2021 - 11.2022
Convenience Store Clerk
Ruddie's Quik Stop
05.2020 - 10.2021
Assistant Manager
North May Gifts
02.2019 - 05.2020
Secretary
Napa Auto Parts
08.2017 - 01.2019
High School Diploma -
Cheyenne Public Schools
Some College (No Degree) -
Arizona State University