HALEY HORACE
Humble
Summary
An organized and dependable candidate with a successful background in managing multiple priorities. I take pride in my positive attitude and always strive to bring enthusiasm and energy to every task I undertake. Moreover, I am eager to take on additional responsibilities in order to contribute to the success of the team and help achieve our collective goals. With my strong work ethic and dedication, I am confident that I can make a significant impact in any role I take on.
Overview
3
3
years of professional experience
Work History
Medical Department Office Assistant
Kadueces
Houston, TX
05.2025 - Current
- Provide front office support by answering phones, scheduling appointments, and directing patients appropriately
- Maintain and update patient records and medical documentation in electronic health systems
- Help coordinate communication between patients, providers, and administrative staff
- Support insurance verification and billing inquiries to ensure accurate patient account information
- Perform data entry, filing, and document management while maintaining strict patient confidentiality (HIPAA compliance)
- Assist with patient check-in and check-out procedures to ensure efficient patient flow
- Provide customer service support by addressing patient questions and guiding them through office procedures
Administrative Assistant
HLH Transport
Humble, TX
08.2023 - 02.2025
- Answered and rerouted calls.
- Updated spreadsheets and databases to track, analyze, and report data.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- A/R - Reconciled, created invoices and received payments.
- A/P - Received and paid bills managed general office duties daily.
Cashier
Journeys Kidz
Humble, TX
11.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business. cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required. Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Bachelor of Science - Nutrition
Texas Southern University
Houston, TX05.2027
High School Diploma - undefined
Humble High School
Humble, TX05.2023
Skills
- Front desk operations
- Problem-solving and attention to detail
- Appointment scheduling
- Data entry and documentation
- Patient communication and customer service
- HIPAA compliance and patient confidentiality
- Multitasking in fast-paced healthcare environments
- Phone etiquette and professional communication
- Coordination between patients, providers, and staff
- Patient registration and intake
Section name
Bold Profile
Timeline
Medical Department Office Assistant
Kadueces
05.2025 - Current
Administrative Assistant
HLH Transport
08.2023 - 02.2025
Cashier
Journeys Kidz
11.2022 - 03.2023
High School Diploma - undefined
Humble High School
Bachelor of Science - Nutrition
Texas Southern University