Haley Hull
Morgantown,KY
Summary
Dedicated individual with the desire to grow experience in the HR field. Current office experience with demographic entry, verifying insurance, and complying with hospital policies. Versed in communication skills, and the ability to succeed in a high-paced environment.
Overview
4
4
years of professional experience
Work History
Registration Clerk
Med Center Health
11.2020 - Current
- Conduct interviews with patients to gather demographic details and insurance information
- Collaborate with hospital staff to ensure smooth transitions between departments and services for patients
- Verify insurance benefits and obtain pre-authorizations before any medical procedures are performed
- Clarify hospital, federal, and state policies while securing necessary consents
- Complete paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assist patients with questions or concerns about their appointments, addressing any issues promptly and professionally.
Cashier
Houchens IGA
11.2019 - 11.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Streamlined checkout process for increased efficiency and reduced waiting times
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Demonstrated expertise in efficiently replenishing stock, organizing merchandise, and maintaining optimal inventory levels
- Set up new sales displays each week with fresh merchandise
- Provided training to new hires, contributing to their successful integration into the team
Education
Bachelor's in Human Resource Management -
Western Kentucky University
05.2024
Associates in Art -
South Central Community & Technical College
05.2022
Skills
- Oral & Written Communication
- Customer Service
- Insurance Verification
- Data Entry
- Microsoft Excel, PowerPoint, Word
- Problem-Solving
- Time Management
Timeline
Registration Clerk
Med Center Health
11.2020 - Current
Cashier
Houchens IGA
11.2019 - 11.2020
Bachelor's in Human Resource Management -
Western Kentucky University
Associates in Art -
South Central Community & Technical College
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