Hannah Clinage
Pittsburg,KS
Summary
Knowledgeable administrative professional with expertise in medical records management and data entry. Enjoy working with the public and function best in a fast-paced environment due to strengths of self-discipline, integrity, and flexibility. Highly efficient in building lasting relationships with key decision makers, patients, and team members to further company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registration Clerk
Community Health Center Of Southeast Kansas
2023.08 - Current
- Responsible for checking patients in and out, making follow-up appointments, and addressing any questions regarding additional visits.
- Obtaining and entering accurate data on patient demographics, insurance and working with patients to complete Financial Assistance Applications.
- Ensuring patients are kept on a consistent chronic care schedule based on guidelines provided by the physician, for both in clinic and virtual medical visits.
- Collecting and managing payments, and verifying accuracy of billing data and correcting discrepancies.
- Managing difficult situations involving upset or frustrated patients with empathy and professionalism, ultimately resolving issues effectively.
Leasing Consultant
Huff Jones Management
2023.05 - 2023.08
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Performed general clerical work, answered incoming telephone calls, and kept organized tenant paperwork.
Retail Sales Lead
Journeys Shoes
2021.06 - 2023.05
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and providing product recommendations.
- Increased sales by implementing effective merchandising techniques and maintaining visually appealing displays.
- Assist store manager in all aspects of daily operations.
- Mentored junior staff members on best practices in optical retail sales, customer service, and technical processes.
- Balanced multiple priorities effectively while working under tight deadlines in fast-paced retail settings.
Education
Bachelor of Arts - General Studies Emphasizing in Health Sciences
Pittsburg State University
Pittsburg, KS05.2024
Skills
- Experience with eClinicalWorks & Microsoft
- Confidentiality Compliance
- Accountability
- Written and Oral Communication
- Adaptability
- Medical Terminology
- Attention to Detail
- Confidentiality Compliance
Certification
- Management of Aggressive Behavior Training - February 2024
Timeline
Registration Clerk
Community Health Center Of Southeast Kansas
2023.08 - Current
Leasing Consultant
Huff Jones Management
2023.05 - 2023.08
Retail Sales Lead
Journeys Shoes
2021.06 - 2023.05
Bachelor of Arts - General Studies Emphasizing in Health Sciences
Pittsburg State University
- Management of Aggressive Behavior Training - February 2024
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