Survey Interviewer / Call Center Representative
Quinnipiac University Polling Institute
Hamden, CT
09.2024 - 01.2025
- Conducted high-volume outbound calls to individuals across various regions as part of ongoing research initiatives.
- Used call scripts to guide conversations, obtain accurate responses, and ensure consistency across interviews.
- Entered data into internal software platforms with attention to detail and adherence to quality control standards.
- Managed conversations with individuals of differing personalities and communication styles.
- Maintained professionalism during difficult or uncooperative interactions while keeping workflow on pace.