Haley Jones
Baton Rouge,LA
Summary
Adaptable business manager with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
6
6
years of professional experience
Work History
Owner
Blush Boutique
03.2022 - Current
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Monitored and replenished display inventory and restructured according to available stock.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Designed and implemented social media strategies to reach desired target market.
Manager/Sales Associate
Southern Charm Marketplace
08.2017 - Current
- Provided exceptional customer service to foster customer satisfaction.
- Developed and maintained knowledge of current sales and promotions.
- Greeted customers and provided product advice to increase sales.
- Built relationships with customers and community to promote long-term business growth.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained, coached, and mentored new sales associates for maximum performance.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted with social media marketing.
- Handled cash register operations and customer transactions to process payments.
Retail Sales Associate
Merle Norman Cosmetic Studio
04.2021 - 08.2022
- Assessed and addressed customers' beauty and skincare needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Maintained clean sales floor and straightened and faced merchandise.
- Assisted in social media marketing and website development.
Education
Bachelor of Business Administration - Marketing
University of Louisiana At Monroe
Monroe, LA12.2023
Skills
- Retail Sales
- Marketing Strategy
- Problem Solving
- Organizational Skills
- Customer Relationship Management
- Employee Scheduling
- Complaint Resolution
- Customer Service Excellence
- Product Sales
- Store Opening and Closing
Timeline
Owner
Blush Boutique
03.2022 - Current
Retail Sales Associate
Merle Norman Cosmetic Studio
04.2021 - 08.2022
Manager/Sales Associate
Southern Charm Marketplace
08.2017 - Current
Bachelor of Business Administration - Marketing
University of Louisiana At Monroe
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