Haley Labbee
Chowchilla,CA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to engage guests and enhance their experience while efficiently managing multiple tables. Expertise in cash handling and team collaboration, consistently contributing to high customer satisfaction and repeat visits.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Fresno, CA
08.2025 - Current
- Provided exceptional customer service by efficiently taking and delivering orders.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
- Adapted quickly to changing menu items and specials, ensuring up-to-date knowledge for customers.
- Engaged with guests to build rapport and encourage repeat visits through personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Buffalo Wild Wings
Fresno
08.2024 - 08.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Maintained cleanliness and organization of dining area.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer transactions accurately using point-of-sale system.
- Handled guest complaints effectively, ensuring satisfaction and retention.
- Trained new servers on restaurant protocols and service standards.
- Monitored table turnover to optimize seating efficiency during peak hours.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Barista
Starbucks
Fresno, CA
04.2023 - 04.2024
- Prepared high-quality espresso beverages in accordance with company standards.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Assisted customers in selecting menu items, providing tailored recommendations based on preferences.
- Operated point-of-sale system accurately, processing transactions and handling cash effectively.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction scores.
- Implemented new beverage recipes, contributing to seasonal menu development and innovation efforts.
Education
High School Diploma -
Sanger High
Sanger, CA2018
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Memory retention
Customer service
Safe food handling
Team collaboration
Timeline
Server
Texas Roadhouse
08.2025 - Current
Server
Buffalo Wild Wings
08.2024 - 08.2025
Barista
Starbucks
04.2023 - 04.2024
High School Diploma -
Sanger High