- Graphic Design
- Drawing and Painting
- Mixed media collage
Haley Lachapelle
Smithfield,RI
Summary
I am a dynamic server with really great customer service skills and the ability to engage guests effectively, and make them want to come back. I am quite experienced in fast-paced environments, as I have worked at a banquet/ events hall as well as a bakery and a nursing home dining restaurant. I can ensure guest satisfaction and am always timely and prepared. I am a fast learner and can pick up new skills quickly.
Overview
3
3
years of professional experience
Work History
Server
Bumi Ayorinde
12 Acres
07.2025 - Current
- Delivered exceptional service during events, ensuring guest satisfaction and timely food presentation.
- Collaborated with kitchen staff to coordinate menu items and streamline service flow.
- Assisted in setting up banquet rooms, including table arrangements and decoration placements.
- Maintained cleanliness and organization of service areas throughout events.
- Adapted quickly to changing event needs, demonstrating flexibility under pressure during high-volume services.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Worked with banquet manager to coordinate event set up and schedule.
Cashier/Retail Worker
Daniel Dowe
Hemstroughts Bakery
09.2025 - 05.2026
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Maintained organized cash drawer, ensuring accurate cash handling procedures.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Monitored inventory levels and restocked merchandise as needed to ensure availability.
- Implemented effective upselling techniques, contributing to increased sales revenue.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Breakfast Hostess/Restaurant Server
Elaina Brown
The Village At Waterman Lake
08.2023 - 09.2025
- Welcomed guests and ensured a pleasant dining experience through attentive service.
- Coordinated breakfast service operations, maintaining efficiency during peak hours.
- Assisted in helping residents into the dining room.
- Trained new staff on service protocols and restaurant policies for consistency.
- Resolved guest inquiries and complaints promptly, ensuring all concerns were addressed effectively.
- Set up and broke down the breakfast buffet efficiently, ensuring a smooth transition between meal periods.
- Monitored inventory levels and communicated needs to kitchen staff for timely restocking.
Education
High School Diploma -
Smithfield High School
90 Pleasant View Ave, Smithfield, RI 0291705.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Great time management
- Creative skills
- Team collaboration
- Supply restocking
- Quick learner
- Great memory skills
Interests
Timeline
Cashier/Retail Worker
Daniel Dowe
09.2025 - 05.2026
Server
Bumi Ayorinde
07.2025 - Current
Breakfast Hostess/Restaurant Server
Elaina Brown
08.2023 - 09.2025
High School Diploma -
Smithfield High School