Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Haley Locke

Stockbridge,GA

Summary

Sociable Server offering 4 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience

Work History

Server

Polaris Restaurants
Stockbridge, GA
12.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

Server

Mesquite Grill and Bar
Stockbridge, GA
01.2020 - 11.2022
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Hostess

Mesquite Grill and Bar
Stockbridge, GA
06.2017 - 10.2019
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Education

BBA - Marketing

Clayton State University
Morrow, GA

Skills

  • Table setting arrangements
  • Service prioritization
  • Sales Techniques
  • High-volume dining
  • Menu Memorization
  • Food safety understanding
  • Cash Handling
  • Liquor, wine, and food service

Accomplishments

  • I was awarded Colleague of the Quarter for the 4th quarter of 2023.

Timeline

Server

Polaris Restaurants
12.2022 - Current

Server

Mesquite Grill and Bar
01.2020 - 11.2022

Hostess

Mesquite Grill and Bar
06.2017 - 10.2019

BBA - Marketing

Clayton State University
Haley Locke