Haley Monroe
Bentonville ,AR
Summary
Dependable worker with experience in fast-paced environments and adapting to changing daily needs. Effective in serving clients with attention to detail and a hardworking approach. Proactive in seeking opportunities to enhance processes and improve client satisfaction. Strong desire to learn and advance in career, committed to continuous growth and development in professional journey.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Producer
State Farm
Centerton, AR
04.2025 - Current
- Developed comprehensive insurance policies tailored to client needs, enhancing customer satisfaction.
- Cultivated strong relationships with clients, resulting in increased referrals and retention rates.
- Analyzed client portfolios to identify coverage gaps, recommending appropriate adjustments for optimal protection.
- Collaborated with underwriters to ensure timely processing of applications and policy renewals.
- Provided detailed information about company insurance products.
Licensed Cosmetologist
Hg Glamour
Bentonville, AR
01.2020 - Current
- Elevated service quality through personalized relaxation techniques, including neck and scalp massages.
- Connected closely with customers to deliver positive hairstyling and cutting experiences and build strong loyalty for repeat business.
- Provided guidance on styling techniques to improve customer experience.
- Followed trends in hairstyles, fashion and makeup to better serve the needs of customers of all ages.
REGISTERED DENTAL ASSISTANT
Main Street Dental
Jacksonville, AR
01.2019 - 11.2019
- Prepared and sterilized dental equipment prior to procedures.
- Provided chair-side assistance during operative, preventive, periodontal, and prosthetic dental procedures.
- Assisted patients with dental needs, providing excellent internal and external customer service via telephone or face-to-face contact.
CERTIFIED NURSING ASSISTANT
Ozark Health
Clinton, AR
05.2017 - 03.2019
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature.
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities.
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations.
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene.
- Prepared patients for surgeries and treatments by washing, shaving and draping specific body areas.
WAITRESS
Daisy Queen
Marshall, AR
11.2013 - 02.2015
- Memorized menu items and answered questions regarding ingredients, nutritional value, and preparation methods.
- Restocked stations regularly to help team stay efficient and meet customers' needs.
- Monitored tables and expertly handled requests, kept drinks refilled, and offered additional items such as desserts.
Education
Licensed Cosmetologist - undefined
The Salon Professional Academy
Sherwood, AR12.2020
RDA - undefined
Accelerated Dental Assistant School
Conway, AR11.2018
undefined
Nursing assistant Training
Clinton, AR06.2017
High School Diploma - undefined
Marshall High School
Marshall, AR05.2016
Skills
- Team Player
- Self- Driven
- Creative
- Attentive to detail
- Multitasking
- Fast learner
- Dependable
- Personable and Professional
Certification
Property and casualty license
Life insurance license
Timeline
Insurance Producer
State Farm
04.2025 - Current
Licensed Cosmetologist
Hg Glamour
01.2020 - Current
REGISTERED DENTAL ASSISTANT
Main Street Dental
01.2019 - 11.2019
CERTIFIED NURSING ASSISTANT
Ozark Health
05.2017 - 03.2019
WAITRESS
Daisy Queen
11.2013 - 02.2015
Licensed Cosmetologist - undefined
The Salon Professional Academy
RDA - undefined
Accelerated Dental Assistant School
undefined
Nursing assistant Training
High School Diploma - undefined
Marshall High School