Haley Morris
Middleburg,FL
Summary
Accomplished and certified Pharmacy Technician with over three years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Publix
07.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted and labeled prescriptions with correct item and quantity.
Cashier
Publix
04.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - Health And Business Administration
St. Johns River State College
Orange Park, FL08.2023
High School Diploma -
Middleburg High School
Middleburg, FL05.2020
Skills
- Prescription Filing
- Drug Inventory Control
- Updating Medication Histories
- Cash Register Operations
- Team Collaboration
- Problem-Solving Skills
- Patient Confidentiality
- HIPAA Regulations
Certification
- CPhT - Certified Pharmacy Technician
- Certified Immunizing Pharmacy Technician , Publix
Timeline
Certified Pharmacy Technician
Publix
07.2021 - Current
Cashier
Publix
04.2019 - 07.2021
Associate of Science - Health And Business Administration
St. Johns River State College
High School Diploma -
Middleburg High School
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