Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanya Grauherr

Bay City,MI

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Anderson Pharmacy
09.2001 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Counted, measured and compounded medications following standard procedures.
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Entered and processed patients' prescriptions into internal system.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, and compounded medications following standard procedures.

Pharmacy Technician

Covenant Medical Center
03.1999 - 09.2001
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Pharmacy Technician

CVS Pharmacy
04.1996 - 08.1999
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Education

High School Diploma -

Delta College
Bay City, MI
06.1991

Skills

  • Disposable Syringes
  • Prescription Filling and Labeling
  • Pharmaceutical Preparation
  • Managing Prescription Refills
  • Label Products
  • Refill Requests
  • Fill Orders
  • Pharmaceuticals Mixing
  • Prescription Filing
  • Patient Confidentiality
  • Insurance Verification
  • HIPAA

Certification

  • CPhT - Certified Pharmacy Technician
  • State License Pharmacy Technician - 2018-current

Timeline

Certified Pharmacy Technician

Anderson Pharmacy
09.2001 - Current

Pharmacy Technician

Covenant Medical Center
03.1999 - 09.2001

Pharmacy Technician

CVS Pharmacy
04.1996 - 08.1999

High School Diploma -

Delta College

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Tanya Grauherr