Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Websites
Timeline
Generic

Haley Navarro

Southwest Ranches,FL

Summary

Professional Account Manager trained in building strategic network ties and increasing sales revenues. I focus on cultivating and maintaining strong customer relationships; Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Account Manager, Inside Sales

Luxlion Inc.
Boca Raton, Florida
02.2023 - Current
  • Established relationships with key clients, while maintaining existing customer base.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Performed sales consultations and educated clients on products and services.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Achieved company growth and brand development through market expansion and sales.

Registered Behavior Technician (RBT)

Acquiring Skills Inc
Weston, FL
06.2022 - 03.2023
  • Responsibilities :
  • Supervising children with exceptionalities in a program setting
  • Collecting data for academic progression and observable behaviors
  • Utilizing first then boards for desired behaviors for students
  • Implementing a Functional Behavior Plan for positive behaviors
  • Assisting with school work and other engagement activities
  • Assisting children in development of social , communication and problem -solving skills
  • Encouraging positive behaviors with their teachers and classmates
  • Utilizing communication devices , implementing token economy for reinforcements
  • Encouraging positive behaviors and creating a safe learning environment for all students

Sales Manager

Massage Luxe Spa
Southwest Ranches, Florida
04.2021 - 05.2022
  • Developed and implemented sales strategies to increase market share.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Achieved company growth and brand development through market expansion and sales.
  • Supported sales team members to drive growth and development.

Lead Hostess

Hard Rock Casino
Fort Lauderdale, Florida
06.2020 - 04.2021
  • Assigned tasks to other hostesses based on their skill level or experience.
  • Resolved customer complaints promptly with tactful diplomacy.
  • Performed opening and closing duties such as setting up tables, restocking supplies and cleaning work areas.
  • Provided seating arrangements for guests in accordance with occupancy regulations and customer preferences.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.

Education

Bachelor's degree - Psychology

Florida International University
01-2023

Associate - Psychology

Broward College
12-2021

Skills

  • Behavioral Therapy
  • Data Collection
  • Organizational Skills
  • Developmental Disabilities Experience
  • Special Needs
  • CRM proficiency
  • Sales analytics
  • Sales Coaching
  • Sales expertise
  • Sales Strategies
  • Client Relationship Management
  • Strategic account development

Certification

  • 40 Hour RBT certification with NPI
  • Medicaid Provider ID
  • Broward Schools Badge
  • BLS
  • RBT Certification, 11/2022, 11/2024
  • Basic Life Support (BLS), 11/2022, 11/2024

Languages

English

Spanish

Accomplishments

  • Summa Cum Laude, 01/2022, Achieving a GPA of 3.5 or higher at Florida International University.
  • Dean's List, 01/2022, This award is given to an undergraduate degree-seeking student who earns an FIU term/semester GPA of 3.5 or higher on the basis of completing nine or more credit hours during any semester.

Timeline

Account Manager, Inside Sales

Luxlion Inc.
02.2023 - Current

Registered Behavior Technician (RBT)

Acquiring Skills Inc
06.2022 - 03.2023

Sales Manager

Massage Luxe Spa
04.2021 - 05.2022

Lead Hostess

Hard Rock Casino
06.2020 - 04.2021

Bachelor's degree - Psychology

Florida International University

Associate - Psychology

Broward College

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