HALEY N. GARVEY
Knoxville,TN
Summary
Detail-oriented professional with diverse experience in healthcare and insurance, including roles as a dental assistant, pharmacy lab manager, and insurance agent. Demonstrated strength in managing sensitive financial and personal information, ensuring regulatory compliance, and maintaining precise documentation in fast-paced environments. Experienced in supporting insurance and billing processes, with strong organizational and analytical skills. Eager to contribute to an entry-level tax role.
Overview
14
14
years of professional experience
Work History
Substitute Teacher
Knox County Schools
12.2021 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Dental Assistant
Dental Arts of Oliver Springs
07.2025 - 05.2026
- Support front office by scheduling appointments, verifying insurance, and processing claims.
- Collaborate effectively with the dental team to maintain a smooth patient flow and minimize wait times.
- Assist chairside with one general dentist, ensuring efficient, timely procedures and excellent patient care.
- Sterilize and maintain instruments in compliance with OSHA and CDC protocols.
Dental Assistant
Isom Dentistry
09.2023 - 07.2025
- Assisted dentists during procedures, ensuring patient comfort and safety.
- Prepared and sterilized dental instruments, adhering to health and safety standards.
- Educated patients on post-treatment care and oral hygiene practices.
- Managed patient records using digital management systems for accuracy and efficiency.
Compounding Pharmacy Technician
Baggett Pharmacy
12.2017 - 10.2021
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records and ensure low overhead.
Insurance Agent
Bart Howell Agency
08.2012 - 10.2014
- Ensured smooth operation of workplace by enacting office procedures such as record keeping, filing, ordering supplies, general assistance to customers, providing technical support to office staff, completing bank deposits, and assisting with shipments and mailing needs.
- Developed and implemented office filing system to improve overall performance and record retrieval.
- Successfully sold and managed insurance policies.
Education
Associate of Science -
Roane State Community College
Harriman, TN05-2011
Skills
- Records Management
- Billing and payment processing
- Understanding of regulatory compliance
- Excellent customer service
- Teamwork
- Microsoft Office
Timeline
Dental Assistant
Dental Arts of Oliver Springs
07.2025 - 05.2026
Dental Assistant
Isom Dentistry
09.2023 - 07.2025
Substitute Teacher
Knox County Schools
12.2021 - Current
Compounding Pharmacy Technician
Baggett Pharmacy
12.2017 - 10.2021
Insurance Agent
Bart Howell Agency
08.2012 - 10.2014
Associate of Science -
Roane State Community College