Haley Orbin
Amity,PA
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
3
3
years of professional experience
Work History
Medical Secretary
Advanced Women’s Care of Pittsburgh
Canonsburg, Pennsylvania
06.2023 - Current
- Greeted patients upon arrival, collected medical history and verified insurance coverage.
- Prepared patient charts for physicians prior to appointments, including updating existing information.
- Transcribed doctor's orders into the electronic health record system.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Maintained accurate patient records and filing systems according to established policies and procedures.
- Responded to inquiries from patients regarding billing, scheduling and appointment changes.
- Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
- Verified patient demographics and insurance information prior to each visit or procedure.
- Created new patient files when needed and ensured that all documents were properly filed in each file folder.
- Processed payments for co-pays or services rendered using computerized billing software programs.
Daycare Teacher
Kids Unlimited Learning Academy
, PA
09.2022 - 06.2023
- Developed and implemented lesson plans based on curriculum.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Lowe’s Home Improvement
Head Cashier
Washington, Pennsylvania
06.2021 - 09.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
Chartiers-Houston High School
Houston, PA06-2021
Skills
- Billing support
- Patient check-in
- Insurance authorization management
- Patient Scheduling
- Customer Service
- Payment Collection
- Strong organizational skills
- Medical Terminology
- Patient appointment coordination
- Medical Office Management
- HIPAA
Timeline
Medical Secretary
Advanced Women’s Care of Pittsburgh
06.2023 - Current
Daycare Teacher
Kids Unlimited Learning Academy
09.2022 - 06.2023
Lowe’s Home Improvement
Head Cashier
06.2021 - 09.2022
High School Diploma -
Chartiers-Houston High School
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