Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haley Ramirez

Philadelphia,PA

Summary

Personable and organized individual with excellent communication skills and positive, upbeat attitude. Familiar with medical terminology and patient record management, and proficient in data entry and administrative tasks. Committed to ensuring efficient and smooth operations in healthcare setting.

Overview

3
3
years of professional experience

Work History

Unit Clerk

Robertwood Johnson Hospital
05.2022 - Current
  • Answered unit calls and took messages for healthcare staff.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Prepared admissions charts and scanned records.
  • Maintained a clean and organized work environment
  • Arranged discharges and patient transportations.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Sterile Processing

Aims
Piscataway, NJ

High School Diploma -

Franklin High School
Somerset, NJ
06.2021

Skills

  • HIPAA compliance
  • Preparing charts
  • Documentation skills
  • Multi-line phone system
  • Phone reception
  • Faxing orders
  • Customer service
  • Clerical support
  • Appointment scheduling
  • Epic systems

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Unit Clerk

Robertwood Johnson Hospital
05.2022 - Current

Sterile Processing

Aims

High School Diploma -

Franklin High School
Haley Ramirez