Haley Ratliff
Ashland,KY
Summary
Proven Medical Assistant and Phlebotomist with a track record of enhancing patient experience at Highlands ARH through compassionate communication and efficient blood draw procedures. Skilled in HIPAA compliance and medical terminology, demonstrating a 20% improvement in patient scheduling efficiency. Excels in customer service, ensuring accurate and timely medical record management at MVP ENT.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
MVP ENT
2023.11 - 2024.09
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Phlebotomist
Highlands ARH
2023.04 - 2023.11
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
High School Diploma -
Prestonsburg High School
Prestonsburg, KYSkills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Copying documents
- Strong Organizational Abilities
Certification
Phlebotomist Certification- National Healthcareer Association (NHA)
Timeline
Medical Assistant
MVP ENT
2023.11 - 2024.09
Phlebotomist
Highlands ARH
2023.04 - 2023.11
High School Diploma -
Prestonsburg High School
Phlebotomist Certification- National Healthcareer Association (NHA)
Similar Profiles
OLE OLEOLE OLE
Transporter at MVPTransporter at MVP
Sunshine CollinsSunshine Collins
Real Estate Sales Associate at Sunshine Collins, LLC / MVP Realty Associates, LLCReal Estate Sales Associate at Sunshine Collins, LLC / MVP Realty Associates, LLC
Luis ContrerasLuis Contreras
Level 2 Technician at Mvp Network ConsultingLevel 2 Technician at Mvp Network Consulting