Haley Riek
Martins Food Store
Altoona,PA
9
years of professional experience
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Work History
Certified Pharmacy Technician
3 Years 3 Months- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Certified Pharmacy Technician
5 Months- Assisted in food preparation and plating to ensure adherence to dietary guidelines.
- Monitored inventory levels, reporting discrepancies to maintain optimal stock for meals.
- Delivered meals to patients, ensuring compliance with individual dietary restrictions and preferences.
- Collaborated with kitchen staff to streamline meal service processes and enhance efficiency.
- Assisted in inventory management, ordering supplies as necessary to maintain optimal stock levels for efficient meal preparation.
- Ensured timely delivery of meals to patients, maintaining a high level of customer service and satisfaction.
Certified Pharmacy Technician
3 Years 8 Months- Dispensed medications accurately, ensuring compliance with safety protocols and regulations.
- Assisted in inventory management, monitoring stock levels to prevent shortages and overages.
- Processed prescription orders efficiently, verifying patient information and medication details.
- Collaborated with healthcare professionals to optimize patient care through effective communication.
- Trained new staff on pharmacy procedures and best practices to enhance team performance.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
Dietary Associate
1 Year 4 Months- Assisted in food preparation and plating to ensure adherence to dietary guidelines.
- Monitored inventory levels, reporting discrepancies to maintain optimal stock for meals.
- Delivered meals to patients, ensuring compliance with individual dietary restrictions and preferences.
- Collaborated with kitchen staff to streamline meal service processes and enhance efficiency.
- Assisted in inventory management, ordering supplies as necessary to maintain optimal stock levels for efficient meal preparation.
- Ensured timely delivery of meals to patients, maintaining a high level of customer service and satisfaction.
Education
High School Diploma
Skills
Data entry
Attention to detail
Problem-solving skills
Customer service
Inventory management
New hire onboarding
Time management
Timeline
Certified Pharmacy Technician
Martins Food Store
02.2024 - 07.2024Read More
Certified Pharmacy Technician
Rite Aide Pharmacy
10.2020 - 01.2024Read More
Certified Pharmacy Technician
Conemaugh Memorial Medical Center
04.2017 - 12.2020Read More
Dietary Associate
Conemaugh Memorial Medical Center
12.2015 - 04.2017Read More
North Star High School
High School Diploma
Read More