Haley Russell
Salado,TX
Summary
Dedicated student engaged in an academic discipline, eager to apply knowledge in a practical setting. Recognized for adaptability and strong relationship-building skills with clients and colleagues. Focused on delivering actionable solutions and contributing to team achievements.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Waitress
Saltgrass Steakhouse, Landry's
San Marcos, Texas
06.2025 - Current
- Maintained up-to-date knowledge of menu items, garnishes, ingredients, and preparation techniques.
- Addressed customer concerns promptly to enhance overall experience and escalated issues to management as needed.
- Presented menus to patrons, providing detailed information and personalized recommendations.
- Fostered a polite and professional demeanor to encourage patron inquiries and facilitate order placements.
The Shed
Dave Herman
Salado, TX
07.2023 - 06.2025
- Greeted customers upon entry and presented menus for selection.
- Accurately entered food and drink orders into POS system.
- Advised guests on daily specials and detailed menu items.
- Delivered meals promptly, ensuring optimal temperature and presentation.
- Collaborated with hosts, bussers, and kitchen staff to enhance service efficiency.
- Maintained exceptional service standards for high volume of daily patrons.
Alexanders
Dave Herman
Salado, TX
05.2022 - 06.2025
- Greeted customers, presented menus and took beverage orders.
- Checked ID's for alcohol purchases and ensured legal drinking age was met.
- Delivered food orders to tables in a timely manner.
- Stocked supplies such as straws, napkins, glasses, condiments in the service area.
- Received payment from customers and provided correct change when necessary.
- Prepared alcoholic beverages according to recipes and standards of quality control.
- Promptly removed empty dishes and glasses from tables after guests finished their meals.
Mama Digrados
Kim Melaney
Marshalltown, IA
02.2020 - 06.2021
- Greeted guests upon arrival and seated them promptly to enhance dining experience.
- Maintained cleanliness and organization of dining area to uphold standards.
- Assisted in preparation of restaurant for opening and closing shifts.
- Provided menus to customers and addressed inquiries regarding menu items.
- Ensured compliance with health and safety regulations consistently.
- Communicated effectively with kitchen staff about customer orders to ensure accuracy.
- Handled cash payments and reconciled daily transactions with precision.
Education
Associate of Science - Psychology
05-2025
High School Diploma -
05.2023
Skills
- Time management
- POS systems expertise
- Active listening
- Customer service
- Effective communication
- SPSS proficiency
- Analytical thinking
Certification
- Food Handler Certification
- TABC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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