Haley Simendinger
Charleston,SC
Summary
Reliable individual proudly offering 6 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
10
10
years of professional experience
Work History
Bar Manager
The Junction Kitchen & Provisions
North Charleston, SC
04.2021 - 05.2022
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server
Fratellos Italian Tavern
North Charleston, SC
04.2019 - 04.2021
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Charleston Sports Pub
Summerville, SC
10.2017 - 04.2019
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Assistant Manager
Crust Wood Fired Pizza
Summerville, SC
02.2017 - 10.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Server
Crust Wood Fired Pizza
Summerville, SC
06.2016 - 02.2017
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Payroll Administrator
DialAmerica
North Charleston, SC
04.2016 - 06.2016
- Managed payroll data entry and processing for 200 employees to comply with predetermined company guidelines.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Front Desk Receptionist
DialAmerica
North Charleston, SC
06.2015 - 06.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Server
Tabbuli Mediterranean Grill
Charleston, SC
01.2015 - 06.2015
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Prestige Beauty Advisor
Ulta Cosmetics
Mount Pleasant, SC
01.2014 - 12.2014
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Arranged merchandise to present visually appealing displays and attract clientele.
Sales Associate
American Eagle Outfiters
Mount Pleasant, SC
05.2013 - 07.2014
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Associate of Arts -
Trident Technical College
Charleston, SC08.2020
High School Diploma -
Wando High School
Mt. Pleasant, SC06.2012
Skills
- Performance Monitoring
- Guest Satisfaction
- Skilled in Mediation
- Vendor Relations
- Staff Training
- Visitor and Customer Relations
- Data Entry and Database Software
- Computer Proficiency
- Outbound and Inbound Calls
- Telephone Etiquette
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Bar Manager
The Junction Kitchen & Provisions
04.2021 - 05.2022
Server
Fratellos Italian Tavern
04.2019 - 04.2021
Server
Charleston Sports Pub
10.2017 - 04.2019
Assistant Manager
Crust Wood Fired Pizza
02.2017 - 10.2017
Server
Crust Wood Fired Pizza
06.2016 - 02.2017
Payroll Administrator
DialAmerica
04.2016 - 06.2016
Front Desk Receptionist
DialAmerica
06.2015 - 06.2016
Server
Tabbuli Mediterranean Grill
01.2015 - 06.2015
Prestige Beauty Advisor
Ulta Cosmetics
01.2014 - 12.2014
Sales Associate
American Eagle Outfiters
05.2013 - 07.2014
Associate of Arts -
Trident Technical College
High School Diploma -
Wando High School