Haley Snedegar
Ronceverte
Summary
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
3
3
years of professional experience
Work History
Lead Barista
The Hub Cafe
Lewisburg
09.2022 - 06.2024
- Received and accurately processed customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Demonstrated techniques on using multiple beverage machines
- Described menu items to customers and suggested appealing products.
- Collected payments and provided accurate change.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Sliced fruits, vegetables and meats for use in food service.
- Input orders into point of sale system and handled customer payments.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Cashier/Deli/Pick up
Kroger
Lewisburg
06.2021 - 10.2021
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customer inquiries regarding store policies and procedures.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Home Schooled
Ronceverte, WV05-2022
Skills
- Beverage preparation
- Point of sale operation
- Customer service
- Menu knowledge
- Payment processing
- Team leadership
- Sales promotion
- Product presentation
- Time management
- Cash handling
- Order taking
- Physical stamina
- Food storage management
- Serve customer needs
References
References available upon request.
Timeline
Lead Barista
The Hub Cafe
09.2022 - 06.2024
Cashier/Deli/Pick up
Kroger
06.2021 - 10.2021
High School Diploma -
Home Schooled