Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
4
4
years of professional experience
Work History
Lead Barista
The Grind Coffee House
Colts Neck, New Jersey
04.2026 - 08.2026
Trained new baristas on coffee preparation techniques and customer service standards, enhancing team capability and customer satisfaction.
Prepared high-quality espresso beverages following recipes.
Engaged with customers to provide excellent service and recommend menu items, fostering strong customer relationships and repeat business.
Maintained cleanliness and organization of workstations and equipment throughout shifts.
Sales Manager
Francesca's
Freehold, New Jersey
09.2023 - 03.2026
Led sales team to achieve monthly targets through effective coaching and training.
Cultivated relationships with customers to improve loyalty and repeat business.
Trained staff on product knowledge and customer service best practices.
Managed visual merchandising to create appealing product displays in-store.
Barista/Cashier
Thanks A Latte
Freehold, New Jersey
04.2022 - 08.2023
Operated cash register, processed payments, and managed customer transactions efficiently.
Followed health and safety guidelines to ensure a safe environment for customers and staff.
Prepared and served hot or cold beverages.
Utilized a POS system to receive and process customer payments.