HALEY STRICKLAND
Greenville,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Executive Assistant
East Carolina University
01.2024 - Current
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Screened personal and business calls and directed to appropriate party.
A/R Specialist
ECU Health/BSOM
09.2023 - 12.2024
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Collaborated with insurance carriers to negotiate favorable terms for clients'' policies.
- Developed positive relationships with insurance representatives, facilitating smoother claim resolution processes.
- Ensured timely insurance billing by accurately entering diagnostic codes and submitting claims.
Patient Support Specialist
Greenville OB/GYN
03.2021 - 09.2023
- Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Human Services Technology
Pitt Community College
Winterville, NC2020
Skills
- Executive Support
- Administrative Support
- Schedule & calendar planning
- Office Administration
- Customer Service
- Time Management
- Microsoft Office
- Relationship Building
- Strong Problem Solver
- Customer Account Reconciliation
Certification
- Using Microsoft Teams and Onedrive in the Workplace
- Navigating the Workplace as Employees Through Effective, Professional Communication
- Super Admin for Kronos Payroll System
Timeline
Executive Assistant
East Carolina University
01.2024 - Current
A/R Specialist
ECU Health/BSOM
09.2023 - 12.2024
Patient Support Specialist
Greenville OB/GYN
03.2021 - 09.2023
Human Services Technology
Pitt Community College
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