Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Thompson

Paris

Summary

Experienced with providing attentive and personalized service to guests in fast-paced environment. Utilizes strong multitasking skills to manage orders and maintain high level of service. Track record of building rapport with patrons, ensuring repeat visits, and contributing to positive team dynamic. Compassionate professional with extensive experience in customer service and caregiving roles, notably at Choctaw Casino & Resort. Excelled in boosting beverage sales through strategic upselling and provided high-quality, personalized guest experiences. Demonstrated proficiency in cash handling and a commitment to hospitality, alongside mentoring skills that enhanced team efficiency and patient quality of life.

Overview

6
6
years of professional experience

Work History

Cocktail Server

Choctaw Casino & Resort
07.2024 - Current
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Boosted beverage sales through strategic upselling techniques and promoting daily specials.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.

Lead Caregiver

The Threes Company
02.2021 - 05.2024
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Mentored junior caregivers, helping them develop essential skills and confident decision-making abilities in high-pressure situations.

Caregiver

Nolashands
02.2019 - 01.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.

Education

GED -

Paris Junior College
Paris, TX
01-2018

Skills

  • Customer service
  • Cash handling
  • Handling large groups
  • Alcohol awareness
  • Speed and efficiency
  • Hospitality and accommodation

Timeline

Cocktail Server

Choctaw Casino & Resort
07.2024 - Current

Lead Caregiver

The Threes Company
02.2021 - 05.2024

Caregiver

Nolashands
02.2019 - 01.2021

GED -

Paris Junior College
Haley Thompson