Summary
Work History
Skills
Timeline
Generic

Haley Thrush

Knoxville,TN

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Work History

Senior Sales Representative

Erie Home
  • Promoted with in 3 months of working there due to selling over 400k in net business
  • Provided customers with a clear understanding of charges, billing and price changes
  • Trained new employees regarding sales tactics, product features and customer engagement
  • Kept records of sales-related activities and transactions in the company database
  • Maintained up-to-date knowledge about products and promotions
  • Participated in weekly meetings with senior management team to discuss performance metrics
  • Analyzed data from sales reports to determine areas of improvement within the sales process
  • Created presentations for prospective clients outlining product features, benefits, and pricing structures
  • Developed training materials for junior sales representatives on best practices for closing deals
  • Negotiated terms of sale with customers to maximize profits.

Server

Five Bar
  • Recorded meal selections and transactions in microsystem to deliver prompt service
  • Served food and beverages to patrons and confirmed complete orders
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
  • Presented menus and answered questions regarding items
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
  • Trained new employees on restaurant procedures and plating techniques
  • Cleaned tables and chairs to prepare dining area for next customers
  • Operated POS terminals to input orders, split bills and calculate totals.

Skills

  • Customer Support
  • Selling techniques
  • Sales Presentations
  • Staff Training
  • Sales Development
  • Closing strategies
  • Negotiation expertise

Timeline

Senior Sales Representative

Erie Home

Server

Five Bar
Haley Thrush