HALEY TIDWELL
Marietta,GA
Summary
Payroll & HR leader with proven expertise in employee relations, multi-state compliance, and HR operations. Skilled in conflict resolution, benefits administration, and process improvement. Known for building trust, streamlining systems, and fostering positive workplace culture.
Overview
9
9
years of professional experience
Work History
HR Specialist - Compensation
Real Floors, Inc
11.2022 - Current
- Process full-cycle payroll for 1,000+ multi-state employees, managing garnishments, unemployment claims, and verifications of employment.
- Lead wage compliance reviews and ensure adherence to federal and state regulations, including Alabama-specific employment law.
- Partner with management to resolve employee relations concerns and coach leaders on best practices.
- Oversee timecard audits, ensure accurate time and attendance tracking, and support performance management setup.
- Manage post-payroll reporting (401k, GL), support open enrollment, and provide ongoing benefits administration.
- Built SOPs for payroll workflows and led transitions to UKG and Paycor systems.
Strategic Account & Integration Manager
Dropoff
10.2020 - 11.2022
- Managed a multi-million-dollar enterprise portfolio across 15 accounts, increasing monthly revenue 4x through conflict resolution and process improvement.
- Led the integration of over $3M in monthly revenue accounts, streamlining billing and client migration while ensuring compliance and continuity.
- Spearheaded the launch of new logistics software within major enterprise accounts, improving service delivery and operational efficiency.
- Trained and managed cross-functional teams, developed SOPs for onboarding and system transitions, and used data analytics to track KPIs, margins, and revenue trends.
- Served as the point of contact for escalations, resolving client issues with professionalism and strategic insight.
Employee Relations Coordinator
Cypress Skilled Nursing
01.2019 - 01.2020
- Served as first point of contact for employee concerns and escalations, using de-escalation techniques to resolve conflict.
- Managed time card approvals, onboarding, interviews, and employee orientation.
- Administered benefits and coordinated open enrollment, handling VOEs and employment records.
- Created and maintained nursing staff schedules and managed agency staffing within compliance ratios.
Office Manager
Grizzard Living Aids
01.2016 - 01.2019
- Managed HR-related administrative tasks including payroll approvals, scheduling, and reporting.
- Built operational procedures that improved efficiency across scheduling and client service.
Education
Bachelor of Science - Human Resources Management
Colorado Technical University
Online01-2026
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO02-2021
Skills
Employee Relations & Conflict Resolution (Workplace issue resolution, culture building, de-escalation)
Multi-State Payroll & Compliance (Payroll processing, garnishments, unemployment, wage law adherence)
Benefits Administration & Onboarding (Open enrollment, plan education, new hire setup)
Policy Development & Process Improvement (SOP creation, HR process streamlining, compliance updates)
Timeline
HR Specialist - Compensation
Real Floors, Inc
11.2022 - Current
Strategic Account & Integration Manager
Dropoff
10.2020 - 11.2022
Employee Relations Coordinator
Cypress Skilled Nursing
01.2019 - 01.2020
Office Manager
Grizzard Living Aids
01.2016 - 01.2019
Bachelor of Science - Human Resources Management
Colorado Technical University
Associate of Science - Business Administration
Colorado Technical University