Haley Waller
Nacogdoches,TX
Summary
As a versatile professional, I am well-versed in industry-standard code sets such as CPT, ICD-10, and HCPCS Level II. I stay abreast of evolving coding guidelines and industry trends to ensure compliance and contribute to the ongoing improvement of coding practices.
Seeking to bring my unique blend of medical coding expertise, sales acumen, and customer service skills to a dynamic healthcare environment, where I can contribute to accurate coding, optimal reimbursement, and exceptional patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Coach
Verizon Wireless Click to Chat Etech, LLC, Centurylink
05.2016 - 06.2017
- Provided coaching and guidance to sales representatives in Verizon Wireless Click to Chat
- Demonstrated expertise in sales strategies and communication skills
- Contributed to the development of the sales team through mentoring and training
Online Sales Representative
Etech, LLC, Centurylink
09.2014 - 04.2016
- Mentored incoming sales representatives in chat style and sales
- Demonstrated quick thinking abilities and effective multitasking
- Maintained a customer-focused approach and exhibited a positive attitude
- Adapted to changing technologies and work environments
Cashier/Customer Service
R&D Distributing
09.2013 - 08.2014
- Provided extensive customer service, ensuring positive interactions
- Balanced cash registers, ensuring accuracy and adequate change availability
- Organized and stocked shelves following store procedures
Cashier/Customer Service
McDonald's
05.2010 - 09.2010
- Maintained high standards of customer service in a fast-paced environment
- Mastered point-of-service (POS) computer system for automated order taking
- Handled currency and credit transactions accurately
- Assisted management with inventory control and stock ordering
Cashier
Brookshire Brothers
01.2010 - 05.2010
- Demonstrated basic math skills and effective time management
- Built a loyal clientele through friendly interactions and consistent appreciation
Education
Associate of Applied Science - Health Information Technology
Panola College
Carthage, TX05.2024
Certificate - Medical Coding, CCA
Panola College
Carthage, Tx05.2024
High School Diploma -
Logansport High School
Logansport, LA05.2010
Skills
- Critical Thinking Abilities
- Records Management
- Data Security Procedures
- Electronic Health Records Navigation
- Clinical Documentation
- Anatomy and Physiology
- Pathophysiology
- Excel, Word, Powerpoint
Certification
HIPAA Training, Texas HB300, 2023
Languages
English
Full Professional
Timeline
Sales Coach
Verizon Wireless Click to Chat Etech, LLC, Centurylink
05.2016 - 06.2017
Online Sales Representative
Etech, LLC, Centurylink
09.2014 - 04.2016
Cashier/Customer Service
R&D Distributing
09.2013 - 08.2014
Cashier/Customer Service
McDonald's
05.2010 - 09.2010
Cashier
Brookshire Brothers
01.2010 - 05.2010
Associate of Applied Science - Health Information Technology
Panola College
Certificate - Medical Coding, CCA
Panola College
High School Diploma -
Logansport High School
HIPAA Training, Texas HB300, 2023
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