Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Yorktown, VA
06.2022 - 04.2024
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Provided excellent customer service by responding to inquiries quickly and professionally.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Created promotional displays for advertising special events or promotions at the cafe.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Collected payments and provided accurate change.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Insider
Marcos's Pizza
Yorktown, VA
01.2021 - 08.2022
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Operated the pizza oven, ensuring pizzas were cooked to order.
Cleaned and sanitized kitchen surfaces and equipment.
Kept stations stocked and ready for use to maximize productivity.
Prepared dough and sauce for pizzas according to recipes.
Sales Associate
Cost Plus World Market, Inc
Newport News, VA
02.2020 - 01.2021
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained cleanliness of store environment including floors, windows, displays.
Answered calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cleaned shelves, counters and tables to maintain organized store.
Maintained knowledge of sales and promotions, return policies and security practices.