Summary
Overview
Work History
Education
Skills
When I'm not working, I take the extra time I have to spend with my kids.
Timeline
Generic

Haley West

Nocona

Summary

Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.

Overview

9
9
years of professional experience

Work History

Bartender/Server

Kirby's Prime Steakhouse
05.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Host

Kirby's Prime Steakhouse
05.2021 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations, answered customer questions, responded to phone calls and emails to accommodate peoples reservations.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Waitress

Bears Den Diner
06.2016 - 04.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Nocona High School
Nocona
05.2016

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • I love to help
  • Teachable
  • Outgoing personality
  • Engaging personality
  • Professional appearance
  • Fast learner
  • Honest and dependable
  • Teamwork and professionalism

When I'm not working, I take the extra time I have to spend with my kids.

I am 26 years old. I'm a single mother of two boys. I have a 4 year old, who just started Pre-K this year, and a 3 month old. I support my boys on my own with only single income. When I don't work I spend time with my boys as much as possible. I reside in Spanish Fort, Texas. I have been working at my current job for almost 4 years now. The job is located at Winstar Casino in Thackerville, Oklahoma, which is a little over an hour to commute. I have been searching for a new job to not only accommodate my travel time and the long hours, but also to be with my kids more and create a better lifestyle for them as well. I want to be able to help serve the community that I grew up in. Most of my job experiences have all been dealt around serving/retail. I am really looking forward to a change in my lifestyle so I can be better for my family. I do realize that this job is completely different than I have always done, but I am professional when it comes to any work place I may be employed at. I am great at working with others, and helping with anything that is needed. I know how to use a computer, do emails, respond to any phone calls necessary. I am a fast learner, and always good to learn new things to accommodate my job as needed. If i was to be chosen for this job, it would be greatly appreciated and honored. As I am sure you have other applicants in line, I look forward to hopefully hearing from you soon, and hope that I am able to be chosen for this position. Thank you!


-Haley West


Timeline

Bartender/Server

Kirby's Prime Steakhouse
05.2021 - Current

Host

Kirby's Prime Steakhouse
05.2021 - Current

Waitress

Bears Den Diner
06.2016 - 04.2021

High School Diploma -

Nocona High School
Haley West