Haley Wilkerson
Azle
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
2014
2014
years of post-secondary education
Work History
Manager
Taco Casa
Springtown
11.2022 - Current
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Trained staff on food safety standards and proper handling techniques.
- Managed inventory levels to maintain stock and reduce waste in restaurant.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Springtown High School
Springtown, TXSkills
- Staff training
- Inventory management
- Customer service
- Operations oversight
- Communication skills
- Time management
- Decision making
- Workforce management
- Recruiting and interviewing
- Staff training and development
- Shift scheduling
- Verbal and written communication
- Sales techniques
- Business planning
- Decision-making
- Relationship building
- Coaching and mentoring
- Complex Problem-solving
- Idea development and brainstorming
Timeline
Manager
Taco Casa
11.2022 - Current
Springtown High School